Information Technology Support Engineer

IT Support Engineer

3 Month Contract

Onsite in Kihei, HI

My client is a vital part of Hawaii's agricultural community and focuses on serving the health and nutrition of their people. They are needing an IT Support Engineer to join them and perform a range of technical support work activities.

Responsibilities

• Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
• • Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
• • Document and reports on work completed to ensure compliance with Company and Customer Procedures.
• • Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met.
• • Provide customer service to internal and external customers to ensure consistent experience.

Qualifications/Skills

• Fundamental understanding of computer diagnostics and troubleshooting, Windows 10/11 support, basic network skills and ability to work on mobile devices if necessary.
• Proven experience in IT Desktop Service environment.
• Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role
• Able to follow instructions and procedures

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental, Orthodontia, and Vision Benefits
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• 401(k) with pre and post-tax options
• Paid Sick Time Leave

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.