IT Change Management Project Manager

IT Change Management Project Manager

12 Month Contract (Possible Extension)

Location: Hybrid- (Client located in North Dallas area)

Must be able to work on W-2 basis

Must be local to the Dallas, TX area

Job Description

We are seeking an experienced Senior Project Manager with a strong background in IT Infrastructure and Operations to join our dynamic Technology Delivery Team. The Senior Technical Project Manager will play a pivotal role in leading and executing complex technical projects, organizing workstreams, holding team members accountable, and ensuring successful project delivery within scope, schedule, and budget. This role requires exceptional organization skills, a strong drive to achieve results, and an attitude of “complete ownership” in order to be successful. Excellent communication and collaboration abilities are required as this role will be working with cross-functional teams and stakeholders throughout the organization.

DUTIES AND RESPONSIBILITES

Project Management & Delivery

• Lead end-to-end project management for IT infrastructure and operations initiatives, ensuring successful delivery on time, within scope, and within budget.
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Develop and manage detailed project plans, timelines, resource allocation, and risk assessments.
• Identify and mitigate risks proactively, ensuring business continuity and stability.
• Ensure all project documentation, reporting, and communication are structured and up-to-date.
• Must be able to problem-solve and proactively develop solutions.

Team & Work Organization

• Organize all IT Operations work to track progress, hold project resources accountable, classify the work type, manage priorities, and report status updates.
• Build out project plans for all IT Operations projects, complete with milestones, deadlines, and clear roles and responsibilities for all project team members and stakeholders.
• Provide status updates and notify all project stakeholders weekly or as often as necessary.

IT Change Management

• Own and lead the IT Change Management function, ensuring structured governance and risk mitigation.
• Develop and enforce Change Management policies, procedures, and best practices.
• Facilitate Change Advisory Board (CAB) meetings, ensuring compliance with ITIL standards.
• Oversee change request approvals, ensuring proper risk assessment and stakeholder communication.
• Continuously improve change management processes to minimize disruptions and maximize efficiency.
• Provide dashboards or reports that show number of approved changes, percent of emergency changes, and other standard change metrics.

RESULTS EXPECTED:

• Projects are well-organized, managed, and communicated with clear milestones, deadlines, and visibility
• Department work is organized, visibit
• Team members and resources are managed effectively and held accountable
• Projects and overall work are being driven forward independently
• Communication cadence is standardized with regular updates to all stakeholders
• High level of motivation and ownership to “take the next step” to solve problems and move the projects forward
• All projects have a high sense of urgency, ownership, and accountability

SKILLS REQUIREMENTS:

• Planning and Organization
• Sound Judgment and Problem Analysis
• Self-Development Orientation
• Adaptability and Flexibility
• Ability to learn new things quickly
• Ability to drive accountability across teams and ensure tasks are completed on time
• Excellent interpersonal skills, effective communicator and problem solver
• Driven to improve customer satisfaction, both internally and externally
• Ability to maintain professionalism at all times under high-pressure situations
• Must be able to meet team goals and enjoy working collaboratively as a team
• Time Management

MINIMUM QUALIFICATIONS:

• 7 years of project management experience in IT or related domains. PMP preferred.
• Strong understanding of IT Infrastructure – Microsoft Azure, Managed Services Providers (MSPs) cybersecurity, and IT Operations.
• Expertise in IT Change Management – experience leading change management processes, CAB (Change Advisory Board), and ensuring compliance with ITIL frameworks.
• Hands-on experience with project management tools such as Jira, Confluence, Microsoft Project, Smartsheets, Asana, or Trello.
• Risk and Issue Management – ability to identify risks early, create mitigation plans, and drive resolutions.

You Will Receive The Following Benefits:

Medical & Dental Insurance

Health Savings Account (HSA)

401(k)

Paid Sick Time Leave

Pre-tax Commuter Benefit

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Motion Recruitment provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today’s highest-demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.