What are the responsibilities and job description for the IT Phone Support Specialist position at Motion Recruitment?
Out client, a leading healthcare platform , is looking for a Help Desk Analyst to join their team in Dallas ! In this role, you will be the First Point of Contact for our external providers and our internal employees.
6 month W2 contract to start
Responsibilities :
- Customer engagement via ticketing system, inbound and outbound, and email channels
- Resolve Apple iPad, iOS, and Signify application support for Clinicians.
- Resolve MacOS, Windows OS devices, Dell Peripherals, and Logitech webcams for internal employees
- Respond, coordinate, and monitor hardware fulfillment requests for laptops, tablets / ipads, and PC peripherals (Monitor, Keyboard, Mice, Webca
Qualifications :
