What are the responsibilities and job description for the IT Service Desk Supervisor position at Motion Recruitment?
Excited job opportunity, located in the heart of innovation, a forward-thinking organization is seeking a full-time IT Service Desk Supervisor to join their cutting-edge tech support team. They are a company that values technological excellence and customer satisfaction, utilizing the latest ITSM tools and ITIL best practices to stay ahead of the curve.
Are you ready to take your IT career to the next level? This role offers an exciting opportunity to not only showcase your technical prowess but also develop your leadership skills. They're looking for a tech-savvy problem-solver who can mentor a team of IT professionals while keeping their systems running smoothly. With a perfect blend of hands-on tech work and management responsibilities, this position provides an ideal work-life balance and endless opportunities for professional growth. If you're passionate about technology and have a knack for bringing out the best in others, this could be your chance to shine!
Required Skills & Experience
- Bachelor's Degree and / or relevant IT Certifications
- 5 years of IT service Desk experience
- Advanced technical expertise in Windows 10 / 11, Windows Server 2012 / 2019 , and Microsoft 365
- Experience leading and mentoring Service Desk team members
- Strong problem-solving skills for 2nd-3rd tier support issues
- Excellent communication and leadership skills
Desired Skills & Experience
What You Will Be Doing
Tech Breakdown
Daily Responsibilities
The Offer
You will receive the following benefits :
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Posted by : Kylie Lenz
Specialization : Technical Support Management
