IT support Specialist- Charlotte, NC

We are currently seeking an IT Support Specialist to join a dynamic financial company located in Charlotte, NC. This is a full-time, onsite position where you’ll be responsible for supporting the internal systems, including Active Directory, Windows environments, Mobile Device Management (MDM), GP, and Office 365. The ideal candidate will have 2 years of experience providing technical support in these areas.

If you are a tech-savvy problem solver who thrives in a fast-paced environment and enjoys troubleshooting, this position is for you! This role offers the opportunity to work alongside a talented team in a collaborative, supportive culture, with plenty of opportunities for growth. You’ll gain valuable exposure to various technologies and be an integral part of a respected financial firm’s IT department.

Required Skills & Experience

• Experience with Active Directory, Windows operating systems, MDM, GP, and Office 365
• Strong troubleshooting and problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work effectively in a team environment
  
  

Desired Skills & Experience

• Experience with Microsoft Exchange and server management
• Familiarity with network infrastructure
• Previous experience in a financial or corporate setting is a plus
  
  

What You Will Be Doing Tech Breakdown

• 40% Windows Server Management
• 30% Troubleshooting & Support (AD, GP, O365, MDM)
• 30% Collaboration with IT team and end users
  
  

Daily Responsibilities

• 40% Hands-On Support (resolving issues, system configuration)
• 30% User Assistance and Training
• 30% Collaboration with cross-functional teams to resolve IT challenges
  
  

GA1

Posted By: Grace Jackson