Demo

Managed Service Engineer/ NOC Engineer/ Systems Administrator

Motion Recruitment
Charlotte, NC Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/8/2025

This is a full-time Managed Services Engineer role with a technology-driven organization offering remote work flexibility and occasional on-site collaboration opportunities. We are seeking a skilled IT professional to take on complex challenges, resolve advanced technical issues, and drive innovation. As a key technical leader, you’ll work with cutting-edge technologies, mentor junior staff, and contribute to a fast-paced environment where your expertise will make a significant impact.

Required Skills & Experience

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 5 years of experience in a managed service provider (MSP) environment.
  • Advanced knowledge of Windows system administration (desktop and server).
  • Strong understanding of networking protocols, topologies, and security best practices.
  • Proficiency in Microsoft Azure / Entra, Intune, and 365 Administration.
  • Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V).
  • Proficiency in cloud platforms (AWS, Azure, GCP).
  • Scripting expertise (e.g., PowerShell, Python) for automation and troubleshooting.
  • Familiarity with ITIL or other service management frameworks.
  • Experience with LAN / WAN / VPN design and administration.
  • Strong organizational, time management, analytical, and communication skills.
  • Backup and recovery software implementation and troubleshooting expertise.

Desired Skills & Experience

  • Familiarity with Microsoft Modern Workplace administration or development.
  • ERP, CRM, and project management software experience.
  • Cisco IOS and ASA knowledge.
  • Remote Monitoring and Management (RMM) tools experience.
  • Linux administration skills.
  • Knowledge of SIEM tools and IT security best practices.
  • Familiarity with automation tools like Rewst or OpenAI applications.
  • What You Will Be Doing

    Tech Breakdown

  • 50% Microsoft technologies (Windows Server, Azure, Microsoft 365).
  • 25% Networking (LAN / WAN / VPN, Cisco, security tools).
  • 25% Virtualization and automation (VMware, scripting, cloud platforms).
  • Daily Responsibilities

  • 60% Hands-on troubleshooting and issue resolution.
  • 20% Mentoring and training junior engineers.
  • 20% Team collaboration and process improvement.
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