What are the responsibilities and job description for the Support Technician - VoIP Telecom position at Motion Recruitment?
Job Description
Our client, which is a large tier dental organization, is currently looking for a Telecom Systems Support Tech to join their team. This is a company that builds out the largest dental support platforms – basically allows users to find dentist and orthodontists. They are partnered with practices all across the nation.
Right now, they are looking for someone who is skilled with VoIP and Windows technologies, primarily helping with the overall support and troubleshooting. Ideally, trying to find someone who understands tools like G12 Communications, Talk Desk (huge plus), along with O365, Active Directory, and PowerShell for scripting. This is a small team, so this role will be wearing a multitude of different hats – handling call flow and routing to enhancing / administrating their systems.
This is a contract-to-hire role. It’ll be hybrid 3-4 days onsite in north Dallas. Pay rate will be between $30-40 / hr.
Required Skills & Experience
- 3 years of Support / Telecom experience
- Strong understanding of Windows servers
- Prior experience with Talk Desk, G12, Contact Center, etc.
- Solid exposure to Active Director, Group Policies, O365, and / or PowerShell.
- Ability to work fast-paced environment.
The Offer
LI-JA1
Salary : $30 - $40
