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Tier III Helpdesk Engineer / 6 month Contract-to-Hire / Decatur, GA

Motion Recruitment
Decatur, GA Contractor
POSTED ON 2/21/2025
AVAILABLE BEFORE 3/29/2025
Job Description

Looking for a place you can continue to grow your IT career? Check this out!

A client of ours in the Decatur, GA area is hiring for a Tier 3 Helpdesk Engineer who can join their team full-time and in their local office every day! This is an exciting opportunity to make a difference in their IT department as they continue to grow their popular CRM software package for helping customers build their dreams into reality.

This company is backed by one of the largest manufacturing providers in the US for architecture – and a stable place to advance your IT career. You will be helping them with supporting users with Windows 11 and Azure, hardware/software support, and handling escalation tickets. By applying, you can learn more about their career growth pathway and how you can work your way from Helpdesk to an advanced engineering role in no time.

Throw your name in the hat while you can! Apply now.

Required Skills & Experience

  • 2-3 years of experience as an IT Support/ Helpdesk Engineer
  • Knowledge of both Hardware and Software support
  • Experience with level 3 of helpdesk tickets
  • Advanced abilities with Windows and Azure cloud
  • Ability to problem-solve

Desired Skills & Experience

  • Ability to commute to the office daily in Decatur
  • Strong communication skillset
  • BS in CS or similar degree
  • Experience working for internal IT organizations
  • Any on-premises server experience is a plus

The Offer

  • Bonus OR Commission eligible

You Will Receive The Following Benefits

  • Medical, Dental, and Vision Insurance
  • PTO
  • 401K match
  • Commuter benefits
  • Office lunches weekly
  • Pet Insurance
  • And more!

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Posted By: Caroline Halford

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