Transformation Coach

Description

Job Description
Classification: Part-time, Hourly, Non-Exempt, In-Person (Evening and Weekend Hours Required – Rotation)
Compensation: $31.79 - $37.08 per hour (Spanish language credit available)

About MISSSEY

MISSSEY works to prevent girls and gender-expansive youth from entering circumstances of sexual exploitation and violence. We also support young people who are experiencing exploitation to exit and partner with them to prevent re-entry into sexually exploitative circumstances. Our trauma-informed, survivor-centered, and youth-focused services empower youth to transition from victim to survivor to leader. We believe that with the right opportunities and support, young people can overcome the circumstances of their exploitation and thrive.

For more information about MISSSEY, please visit our website at www.misssey.org.

Position Summary

The Transformation Coach provides immediate-needs-based case management services to youth who are vulnerable to or have experienced commercial sexual exploitation. Under the supervision of the Integrated Services Manager, the Transformation Coach is responsible for engaging participants aged 12–24 in short-term, immediate needs assessment and implementing and maintaining MISSSEY’s transformation coach services, including resource brokerage, engaging with families, collaborating across systems, and advocacy. The goal is to assist in stabilization, systems navigation, and referrals to longer-term care using strong skills in motivational interviewing. This role operates within the organization’s resources and in compliance with grants, contracts, and agency policies.

The ideal candidate for this position would:

• Have a minimum of 3 years of experience providing case management services.
• Have experience working with Black girls and other youth of color who have experienced homelessness, gender-based violence, trafficking, and abuse.
• Believe youth are inherently valuable, capable of making the best choices for themselves, and deserving of dignity and a high standard of care.
• Be highly skilled in positive youth development, harm reduction, restorative justice, the Transtheoretical model, cultural humility, and healing-centered theory and practices.
•  Understands how to address the bio-psychosocial, emotional, educational, vocational, and functional needs of young people impacted by complex trauma.
• Be skilled at de-escalation, interpersonal relationship building, crisis intervention, and social-emotional skill development.
• Have the ability to co-create a strong, reflective, highly productive, and caring culture.

Duties and Responsibilities

Direct Services (70%)

• Develop immediate-needs-focused life maps (case plans) with participants to secure longer-term support.
• Meet individually with up to 5–7 participants to:
  • Assess needs for shelter, food, clothing, physical and mental health.
  • Identify and advocate for appropriate resources.
  • Increase life skills and self-efficacy.
  • Provide advocacy for youth in court and other settings.
  • Support participants’ enrollment and success in school.
  • Ensure housing stability through the foster care system or other placements.
  • Support access to longer-term care supports and safety networks.
  • Provide crisis intervention services as needed.
  • Assist in the development of healthy identity, life skills, coping mechanisms, and body positivity.
  • Support clients in goal completion and healing-centered practices.
  • Provide peer counseling, emotional support, and advocacy.
  • Address issues such as homelessness, substance abuse, physical disabilities, and mental illness.
  • Lead collaborative service planning and support stages of change.
  • Work collaboratively with child welfare workers, probation officers, housing providers, families, and other stakeholders.
  • Maintain transparency and informed decision-making for participants.
  • Provide psycho-education about trauma and exploitation to youth and their families.
  • Conduct services on-site and off-site, including at MISSSEY’s STaR Center.
  • Facilitate healing circles and peer support sessions.

Indirect and Administrative (25%)

• Ensure case management aligns with contracts, grants, and agency policies.
• Maintain accurate and up-to-date participant files with relevant documentation.
• Input case notes within 72 hours of client contact and track progress.
• Accurately record and track attendance, participation, and incentives.
• Participate in supervision, work plans, and performance reviews.
• Collaborate with the MISSSEY team to support organization-wide initiatives.

Other (5%)

• Participate in supervision, case conferences, staff meetings, and training.
• Engage in collaborative efforts to improve MISSSEY’s services.
• Perform other duties as assigned.

Benefits

• 100% Employer-paid Medical, Dental, and Vision coverage.
• Long-term disability and life insurance.
• Paid Time Off (PTO) and Holiday Schedule, including one-week paid winter break.
• Retirement plan with 3% employer match (SIMPLE IRA).
• Mileage reimbursement for work-related travel.
• Employee Assistance Program (EAP) and bereavement support.

Requirements

Qualifications

• Minimum 2 years’ experience in strength-based, client-centered, restorative, and trauma-informed care.
• Bachelor’s degree in psychology, social work, public health, or a related field (preferred).
• Experience working with African American cisgender, LGBTQQ, and non-binary women and girls.
• Ability to assess and intervene effectively with behavioral health issues.
• Knowledge of counseling techniques, crisis intervention, and group facilitation.
• Passion for youth support, healing-centered development, and social change.
• Bilingual (Spanish) is a plus.

Knowledge, Skills, and Abilities

• Dependable, present, and engaged in the work.
• Ability to multitask and manage high case volumes.
• Knowledge of CSEC (commercial sexual exploitation of children) and its impacts.
• Understanding of complex trauma, intersectionality, and systems involvement.
• Strong boundaries and ability to respond to crises with de-escalation techniques.
• Ability to serve as a role model and develop positive relationships with youth.
• Strong communication and organizational skills.

Physical Demands & Work Environment

• Occasionally lift up to 50 lbs.
• Regular computer use, including data entry and reporting.
• Ability to stand for at least 20 minutes at a time.
• Outdoor activities and off-site meetings required.
• Shared office space; some offices may lack elevator access.
• Driving required for transporting clients and attending meetings.

Required Licenses & Certifications

• Valid driver’s license, reliable vehicle, and proof of liability insurance.
• Clean driving record for transporting clients.
• Criminal background check, fingerprint clearance.
• TB clearance and COVID-19 vaccination required.

Salary : $32 - $37