Director of Continuous Improvement and Quality

To officially apply for this position, please complete the applicant survey by visiting the following link: https://go.cultureindex.com/s/QApBGs759l

Join Us And Make A Difference In The World
At Motor Services Hugo Stamp and Pacific Power Group, our mission is to sustain the momentum and energy that drives the world forward. Within the marine engine and backup power generation sectors, we offer comprehensive maintenance, repair, and overhaul services. Our highly skilled team comprises field service technicians, engineers, and workshop professionals who are in constant demand to ensure operational stability across vital industries such as military and defense, first responders, and global supply chain providers—covering everything from raw materials to consumer goods and food products. Join us now and become part of a team dedicated to making a meaningful impact on the world.

Other Job Details:

• Compensation: $130,000.00 to $160,000.00 annually, plus annual bonus plan
• Work Location: Preferred locations in order are Mandeville or Harahan, LA, followed by Kent, WA (Seattle), and Fort Lauderdale, FL.
• Relocation: Available upon request.
• Travel: Up to 50% travel expected

Job Summary

The Director of Continuous Improvement and Quality is responsible for leading and implementing strategies to drive continuous improvement and ensure the highest level of quality across all aspects of the organization. This role involves developing and managing initiatives, processes, and standards that enhance operational efficiency, optimize performance, and elevate customer satisfaction. The Director will work closely with cross-functional teams, senior leadership, and stakeholders to identify improvement opportunities, establish quality benchmarks, and champion a culture of continuous improvement throughout the organization.

Benefits Include
Medical, Dental, Vision, Highly Competitive PTO Accrual, 10 Paid Holidays, Life Insurance, AD&D, Short/Long-Term Disability, 401K with Company Match, Pet Insurance, Optional Supplemental Insurances, Legal Assistance for Identity Theft, Health Advocate, Tuition Assistance, Maternity and Paternity Leave, Adoption Aid, Referral Bonuses, and more.

General Responsibilities:

• Define, develop, and implement quality management strategies and structures across the organization.
• Lead and manage continuous improvement initiatives to enhance operational efficiency and quality of our products and services.
• Develop and maintain quality policies, manuals, and procedures ensuring compliance with quality system requirements.
• Oversee internal and external quality metrics, root cause analysis, and corrective and preventive actions.
• Collaborate with supply chain teams to manage supplier quality and performance.
• Foster a culture of continuous improvement and quality awareness throughout the organization.

Specific Duties:

• Conduct internal audits and manage documentation related to quality systems.
• Implement and monitor quality inspection processes.
• Address customer issues and prioritize improvements based on warranty data.
• Develop and achieve external certifications and recognition.
• Utilize data-driven insights and analytics to identify opportunities for process enhancements.

Education and Experience:

• Bachelor's degree in Engineering, Quality Management, or a related field (Master's preferred)
• Several years of experience in quality management and continuous improvement roles, preferably in an industrial service or manufacturing company.
• Proven experience with Lean, Six Sigma, and other continuous improvement methodologies.

Skills and Competencies:

• Strong leadership and change management skills.
• Excellent problem-solving and analytical abilities.
• Proficiency in quality management systems and tools.
• Effective communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

All offers of employment are contingent upon the successful completion of a background check and drug screening.

Motor Services Hugo Stamp Inc & Pacific Power Group, LLC shall abide by the requirements of 40 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a).

Motor Services Hugo Stamp Inc & Pacific Power Group, LLC will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin.

Motor Services Hugo Stamp Inc & Pacific Power Group will take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin.

Motor Services Hugo Stamp Inc & Pacific Power Group, LLC will not discriminate against any employee or applicant for employment because they are a disabled veteran, recently separated veteran, active duty wartime or campaign badge veteran, or Armed Forces service medal veteran (hereinafter collectively referred to as 'protected veteran(s)') in regard to any position for which the employee or applicant for employment is qualified.

Motor Services Hugo Stamp Inc & Pacific Power Group, LLC will not discriminate against any employee or applicant for employment because of physical or mental disability in regard to any position for which the employee or applicant for employment is qualified.

'EEO/AA Employer/Vet/Disabled'