What are the responsibilities and job description for the Channel Sales Support Engineer - IP Video (Northwest / Southwest) position at Motorola Solutions?
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewIP Video is the creator of the HALO Smart Sensor, a multifunctional safety and security device with built-in vape detection and air quality monitoring, gunshot detection, abnormal noise and motion detection and emergency keyword detection. The HALO Smart Sensor improves situational awareness and makes it possible to help protect people and spaces even where video security solutions are not permitted.Job DescriptionWe are currently seeking a Channel Presales Support Engineer (PSE) for our Northwest / Southwest Territory. The PSE will be responsible for supporting the territories RCSM and CAM on partnerships with Security and IT Integrators, Building Automation dealers, A&E Firms on client opportunities. The PSE reports to the Global Channel Support Manager, however we are looking for independent leaders who are self-managing.
Responsibilities:
Support new customer relationships both within partner and end-user communities
Help achieve sales, profitability, and customer recruitment objectives and represents the entire range of company products and services to assigned customers within their region(s)
Co-develop materials and conduct training for company products for the channel
Proactively drive and manage the technology phase of the sales process, and reporting
Support our 3rd party technology integration partners with training and product understanding on combined solutions
Co-develop presentation material with the sales team and perform technical presentations to the channel and end-users
Drive proof of concept and registered projects with the sales team including providing end of evaluation reports illustrating product and experience value alongside sales team to assist in project close
Liaise between helpdesk, sales and the channel on technical questions which arise during the sales process
Technical support and set up at trade shows
This position requires travel to trade shows, conferences, and client locations
Qualifications:
3 years of experience in one of the following: Sales, Engineering, or Solutions Architecture
Bachelors Degree preferred
Equipped in providing business-to-business technology/physical security technical support environment with a track record of success
Proficient knowledge of security and/or building automation products is a plus
Familiarity with cloud-based enterprise systems, IoT and Machine Learning a plus
Experience with supporting enterprise solutions
Effective understanding and experience with the corporate culture, environment, and decision processes
Strong verbal and written communication skills
Ability to express technical concepts in simplified ways
Independent, self-disciplined and a problem solver
Helpful attitude and team centric, accountable, and takes initiative
Ability to travel up to 25% of the time within the designated region
We will be accepting applications between 12/5/2024 date and 3/5/2025 date.
Target Base Salary Range: $50,700 - $110,400 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-RO1
Basic Requirements3 years of experience in one of the following: Sales, Engineering, or Solutions Architecture
Our U.S.Benefitsinclude:
- Incentive Bonus Plans
- Medical, Dental, Visionbenefits
- 401K with Company Match
- 10 Paid Holidays
- GenerousPaidTime Off Packages
- Employee Stock Purchase Plan
- PaidParental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.
Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.
Salary : $50,700 - $110,400