What are the responsibilities and job description for the Customer Operations Specialist position at Motorola Solutions?
A company is looking for a Customer Operations Specialist to manage customer inquiries and support order management processes.Key ResponsibilitiesManage order processing, including entering orders and validating purchase order accuracyProcess RMA requests and ensure timely resolution of returns and exchangesProvide support for customer inquiries and account-related troubleshootingRequired QualificationsBA / BS degree preferred or equivalent experience2 years of experience in customer support, customer success, or hospitalityBasic knowledge of Salesforce and NetsuiteAbility to work in a fast-paced environment and manage multiple tasksLegal authorization to work in the U.S. indefinitely
