What are the responsibilities and job description for the Security Guard position at Motown Museum?
About Motown Museum
In the 1960s, Hitsville U.S.A. was buzzing with activity. These modest buildings on Detroit’s West Grand Boulevard housed dozens of the music industry’s most talented, passionate and successful people. More than half a century later, the walls of Motown Museum continue to hold that entrepreneurial energy for its staff—and you could be part of our team.
As a museum and cultural institution, we seek to hire talented and skilled individuals interested in careers, internships, and volunteers across a variety of functions—including staff for collections, programming, fund development, guest services, retail, management, and more.
Overview
The Security Supervisor holds a critical position in upholding a safe environment at the Motown Museum and its properties. This person is responsible for overseeing daily security operations, managing a team of security staff, and ensuring compliance with all security protocols. The Security Supervisor provides guidance and support to the security team, ensuring the overall security and well-being of the organization.
Essential Functions
Yes.
Work Environment
This position operates in a public environment, both inside and outside of the museum. Moderate office work required. This role is subject to be exposed to external elements depending on the weather and season.
Physical Demands/Strength
While performing the duties of this position, the employee should be physically fit and able to stand for long periods of time.
Environmental Conditions
Moderate to high noise and temperature changes.
Position Type/Expected Hours of Work
Hourly. This position regularly requires weekend work and evenings.
Travel
Some travel to the Museum’s facilities and outside event locations. Must have a valid driver’s license.
Education/Experience
Motown Museum is an equal opportunity employer.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
In the 1960s, Hitsville U.S.A. was buzzing with activity. These modest buildings on Detroit’s West Grand Boulevard housed dozens of the music industry’s most talented, passionate and successful people. More than half a century later, the walls of Motown Museum continue to hold that entrepreneurial energy for its staff—and you could be part of our team.
As a museum and cultural institution, we seek to hire talented and skilled individuals interested in careers, internships, and volunteers across a variety of functions—including staff for collections, programming, fund development, guest services, retail, management, and more.
Overview
The Security Supervisor holds a critical position in upholding a safe environment at the Motown Museum and its properties. This person is responsible for overseeing daily security operations, managing a team of security staff, and ensuring compliance with all security protocols. The Security Supervisor provides guidance and support to the security team, ensuring the overall security and well-being of the organization.
Essential Functions
- Supervise daily security team operations, ensuring efficient task completion.
- Monitor surveillance and alarm systems, swiftly responding to security breaches or incidents.
- Investigate security incidents, accidents, and breaches, preparing comprehensive reports with improvement recommendations.
- Maintain diligent records that document all security-related incidents that occur on the Museum’ s properties.
- Alongside supervisory role, conduct routine patrols as needed.
- Conducts inspections for physical and safety hazards.
- Assists employees and visitors during emergencies.
- Robust leadership and supervision skills, proven through experience.
- Ability to inspire and efficiently manage security staff.
- Exceptional communication and interpersonal skills to effectively deescalate situations/conflict resolution.
- Proficiency in Microsoft Office Applications, security management platforms, and incident reporting tools.
- Ability to understand and operate two-way radio, CCTV, access control systems, and alarms.
- Knowledge of security protocols.
- High attention to detail and ability to maintain a composed demeanor during high-pressure situations.
- Report writing skills.
Yes.
Work Environment
This position operates in a public environment, both inside and outside of the museum. Moderate office work required. This role is subject to be exposed to external elements depending on the weather and season.
Physical Demands/Strength
While performing the duties of this position, the employee should be physically fit and able to stand for long periods of time.
Environmental Conditions
Moderate to high noise and temperature changes.
Position Type/Expected Hours of Work
Hourly. This position regularly requires weekend work and evenings.
Travel
Some travel to the Museum’s facilities and outside event locations. Must have a valid driver’s license.
Education/Experience
- High school diploma or equivalent required
- Bachelor's degree in a related field of study preferred
- 5 years of related security experience is required
- Military or law enforcement background preferred
- Experience with security equipment and surveillance required
- Knowledge of First Aid/CPR/AED is preferred
Motown Museum is an equal opportunity employer.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
