What are the responsibilities and job description for the intern position at Mott Corporation?
Mott is a technology driven, high precision filtration company trusted by the world’s best technical and performance brands across four core markets: Medicine, Computing Power, Clean Energy, and Space Exploration. Our products can be found everywhere…including lifesaving medical devices, artificial intelligence, and missions to Mars!
The company’s strategic vision is to deliver technological breakthroughs where none currently exist. Established in 1959 and located in Farmington, Connecticut (90 miles from NYC and Boston), the company is 100% employee owned and doubled in size over the last 5 years. Mott is poised for significant expansion over the next 5 years.
The home base for this position is Farmington, CT. Compensation package includes base salary, bonus, 401k match, and equity. This is once in a lifetime opportunity to drive positive change and work in a dynamic, bureaucracy-free environment.
Key Responsibilities:
- Create & update PC images for new hardware deployments;
- Handle setup of workstations for new employees;
- Work with team to troubleshoot & correct PC network connectivity/network printer issues;
- Work extensively with ticketing software to track, create, resolve tickets while also escalating tickets to the correct level;
- Perform troubleshooting for Microsoft Office 365 Application issues;
- Repair & replace PC hardware;
- Inventory all PC’s, Monitors, Personal & Network printers with asset tags;
Major Challenges:
- Creating simplicity in programs
- Understanding key stakeholders and achieving cross-functional alignment on project plans/timelines
- Prioritizing between key responsibilities
- Anticipating future needs.
Expected Performance Outcomes:
- 100% of I.T. equipment has asset tags;
- System in place to track tickets, resolve them and escalate when needed;
- All new employees and anticipated hires have new I.T. Equipment necessary
Required Experience:
- 1.Education in field related to Information Technology
- 2.Proven experience in Project Management
- 3.Some experience with Active Directory users & computers mostly unlocking accounts and change information
Technical Knowledge/Skills:
- Project Management
- Computer literacy with excel, word processing
- Strong communication skills
- Strong hardware knowledge
