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Patient Financial Specialist I ─ Patient Registration ─ Mount Carmel East ─ Full Time

Mount Carmel Health System
Columbus, OH Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 6/8/2025
Employment Type:
Full time
Shift:

Description:
At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see the big picture and do the right thing. That means a dedication to the well-being our both our colleagues and the patients they serve.

Position Purpose:

  • Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision.
  • Specialty: OP
  • Location: 6001 E Broad St, Columbus, OH 43213
  • Hours of office: Monday – Friday 8:30a – 5:00p

What You Will Do:

  • Register patients
  • Verify insurance
  • Patient communication
  • Soft collection when registering patients
  • Using EPIC
  • Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations.
  • Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures.
  • Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies.

Minimum Qualifications:

  • Education: Prefer an Associate’s Degree in HealthCare Administration, Business Administration or related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of degree.
  • Experience: Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds

Position Highlights and Benefits:

  • Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
  • Retirement savings account with employer match starting on day one.
  • Generous paid time off programs.
  • Employee recognition programs.
  • Tuition/professional development reimbursement.
  • Relocation assistance (geographic and position restrictions apply).
  • Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
  • Employee Referral Rewards program.
  • Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
  • Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Must be available full time during the first 2 weeks for training: 8:00 am – 4:30 pm.

Our Commitment to Diversity and Inclusion


Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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