What are the responsibilities and job description for the Event Manager position at Mount Holyoke College?
Job no:
R-0000002142
Position Title:
Event Manager
Faculty or Staff:
Staff
Full Time or Part Time:
Full time
In-Person, Hybrid, or Remote:
In-Person
Minimum Starting Rate of Pay:
Rate of pay commensurate with experience
Start Date:
06/02/2025
Job Description:
Willits-Hallowell Center and Event Services is seeking a creative and motivated Event Manager to oversee the coordination and execution of a broad range of events. The Event Manager will provide exceptional customer service to internal and external clients hosting meetings, conferences and special events at Mount Holyoke College. This position communicates policies, procedures, menus, pricing, and contract specifications to clients for all events and conferences, relaying event information to appropriate departmental personnel. This position works as a member of the Events Services team to provide superior hospitality through communication and follow-up with staff, clients, and guests to achieve financial, operational, and business goals. On-site event management is a core function of this position. Strong teamwork and communication skills, and experience in event logistics are essential.
Essential Responsibilities:
What We Offer:
Our comprehensive benefits program offers a range of options to you can make choices that work best for you and your family:
Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.
Special Instructions for Applicants:
Apply online; application materials must include:
R-0000002142
Position Title:
Event Manager
Faculty or Staff:
Staff
Full Time or Part Time:
Full time
In-Person, Hybrid, or Remote:
In-Person
Minimum Starting Rate of Pay:
Rate of pay commensurate with experience
Start Date:
06/02/2025
Job Description:
Willits-Hallowell Center and Event Services is seeking a creative and motivated Event Manager to oversee the coordination and execution of a broad range of events. The Event Manager will provide exceptional customer service to internal and external clients hosting meetings, conferences and special events at Mount Holyoke College. This position communicates policies, procedures, menus, pricing, and contract specifications to clients for all events and conferences, relaying event information to appropriate departmental personnel. This position works as a member of the Events Services team to provide superior hospitality through communication and follow-up with staff, clients, and guests to achieve financial, operational, and business goals. On-site event management is a core function of this position. Strong teamwork and communication skills, and experience in event logistics are essential.
Essential Responsibilities:
- Promotes a "one-stop-shop" event management philosophy coordinating logistical support for a broad range of internal and external clients using college facilities for events including: meetings, conferences, summer camps, special events and large-scale annual events.
- Coordinates all logistical services for assigned events including equipment rental and set-up, audio/visual, catering, décor, linens and on-site event management.
- Serves as a point contact for specific clients initiating correspondence/meetings to ensure planning for upcoming events is organized, well-communicated and executed effectively.
- Provides on-site event management to facilitate operations, resolves issues as they arise and ensures all aspects of the event are carried out to the client's satisfaction.
- Manages cross-functional teams and coordinates logistical support for internal and external clients for a broad range of events.
- Manages contracts, deposits, and insurance requirements for meetings/ conferences in a timely & accurate manner.
- Prepares and distributes appropriate documentation, service orders, including banquet event orders, contracts, floor plans and invoices.
- Minimum 2 years of experience in event planning/ food and beverage sales and/or operations in a hospitality environment.
- Bachelor's degree and/or 5 years of relevant experience.
- Exceptional organizational, communication, and interpersonal skills
- Ability to multitask, meet deadlines, and remain calm under pressure
- Excellent customer service and resourcefulness skills
- Ability to work nights and weekends as required- weekly schedule will be based on event needs
- Bachelor’s Degree, preferably in Marketing, Hospitality Management or Business Administration
- Experience in room scheduling software (EMS, 25Live, etc.)
- Experience with sales/catering software (Delphi, Skyware, etc.)
- Servsafe, Allergen and CPR certifications
What We Offer:
Our comprehensive benefits program offers a range of options to you can make choices that work best for you and your family:
- 403(b) Retirement Plan (College contributes 10.5% of salary)
- Comprehensive medical, dental and vision insurance
- Flexible Spending Account (FSA)
- Disability and Leave Benefits
- Life Insurance (College paid coverage 1x salary)
- Employee Assistance Program
- Tuition Benefits (to Mount Holyoke College or others)
- Generous Paid Time Off
- Access to Kendall Sports & Dance Complex
Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.
Special Instructions for Applicants:
Apply online; application materials must include:
- A cover letter summarizing interests and qualifications
- A complete resume or curriculum vitae
- For faculty positions, statements on mentoring, teaching, and research will also be required.
Salary : $59,762 - $67,232
