What are the responsibilities and job description for the Workday Report Writer position at Mount Holyoke College?
The Mount Holyoke College Library, Information, and Technology Services (LITS) Division is committed to providing integrated information and technology services and resources that enable students, faculty, and staff to creatively and productively advance the college's academic, administrative, and co-curricular goals.
Duties and Responsibilities
Design, develop, and maintain a variety of Workday reports, including custom, composite, and matrix reports, to support institutional needs such as student data, personnel, courses, and finance. Fulfill ad-hoc data requests, query internal databases, and manipulate and evaluate data for specific college needs.
Leverage existing Workday functionality to create graphs, charts, and dashboards that enhance day-to-day reporting and decision-making processes.
Ensure that reports are accurate, relevant, and compliant with college policies and regulatory requirements.
Work closely with the college's Workday sustainment team and implementation partners on ongoing support and optimization of the Workday system.
Partner with the Change Management team to develop and provide training and support materials for staff in business offices.
Additional Responsibilities
Maintain a professional and tactful approach in all interactions, ensuring confidentiality and an individual's right to privacy regarding appropriate information.
Maintain a high level of quality customer service standards responding to questions and problems.
Perform related duties as assigned.
Qualifications/Skills
Must be legally authorized to work in the United States without the need for employer visa sponsorship.
Bachelor's Degree in Information Systems/Computer Science, General Business, or equivalent experience required.
Minimum of 2 years of experience with Workday reporting, including HCM and Finance.
Experience in building Workday reports in a higher education setting is highly preferred.
Experience working with Workday Prism desired.
Proficiency in data extraction, manipulation, and analysis.
Experience providing and delivering end-user support and technology training.
Effective collaboration skills, particularly within project teams.
Excellent written and verbal communication skills, with the ability to present complex data in a clear and concise manner.
Enthusiastic service orientation with sensitivity to the needs of users at all skill levels; the ability to convey technical information to a non-technical audience is essential.
