What are the responsibilities and job description for the TRIO Programs (ETS/SSS) Administrative Assistant position at Mount Hood Community College?
Job Summary and Responsibilities/Duties
For best consideration, please submit application materials by February 2, 2025
- This is a grant funded position. Continuation of employment is contingent upon the availability and continued receipt of these funds.
Under general supervision, performs general reception and office duties in support of TRIO Educational Talent Search and TRIO Student Support Services. Provides needs assessment questionnaires, resource referrals, appointment scheduling, and other program support.
Essential Duties
- Provides general phone and in person reception services. Provides and processes needs assessment questionnaires, resource referrals, and appointment scheduling.
- Provides verbal and written information to students, staff, and community members regarding the TRIO-SSS and ETS program.
- Creates program newsletter and other publications as requested. Updates social media as needed.
- Monitors the equipment loan program (calculators, laptop computers, textbooks). Ensures that program policies are followed and equipment is organized. Suggests loan program purchases based on student needs.
- Participates in event planning and implementation.
- Creates and maintains hardcopy files including confidential student records.
- Performs data entry for TRIO systems and databases. Runs regular and ad-hoc reports as requested.
- Processes all program payments for supplies, equipment, travel and activities as requested.
- Orders supplies and equipment as requested and maintains organized accounting and storage systems for items, required forms and receipts.
- Assists the ETS/SSS coordinators in scheduling and providing office related training to work-study and TRIO Ambassador students at the front desk.
Additional Duties
- Performs project-based assignments.
- Performs all other duties as assigned
Minimum and Desired Qualifications
- High School Diploma or GED
- One (1) year of experience in a general office environment performing the full range of office support duties, which includes considerable public contact and customer service
- Successful experience working with diverse populations.
- Intermediate (considerable) skills in word processing, spreadsheet, database and e-mail applications, preferably within the Microsoft Office Suite.
- Experience and skills in marketing & communications using social media and other platforms preferred.
Preferred Qualifications
- Bilingual oral and written skills with fluency in English and other language that meets community needs.
- Experience working in a student support environment assisting students.
- Proven experience and effectiveness in communicating with distressed individuals.
Additional Qualifications and/or Knowledge, Skills and Abilities (KSAs)
- Excellent oral and written communication skills, including active listening skills.
- Ability to effectively handle multiple tasks, priorities and changing deadlines with attention to detail.
Working Conditions and Important Information
Working Conditions
Work is performed primarily in a standard office environment, with occasional excessive noise and/or olfactory sensitivity within assigned program(s) areas and environments.
Hazards: Potential conflict situations.
Physical Demands: Primary functions require sufficient physical ability and mobility to work in an office setting; dexterity of hands and fingers to operate a computer keyboard and other office equipment and technologies; sitting or standing for extended periods of time; kneeling, bending at the waist, reaching overhead, above the shoulders and horizontally to retrieve and store files and supplies; lifting, pushing, pulling and carrying office equipment, supplies and materials weighing up to 25 pounds; emotional stability to work effectively under pressure and to keep all aspects of the job under control; hearing and speaking to exchange information in person or on the telephone; seeing to read, prepare and assure the accuracy of documents.
Classified Employee Benefit Summary
The following is a brief description of the benefits offered by Mt. Hood Community, this is intended to be a summary only – any errors or omissions are unintentional. Please refer to benefit booklets, plan documents, college policy and regulations for more detailed information. Greater detail regarding fringe benefits is available in the Classified Association Bargaining Agreement.
Health Benefit Options
MHCC is a member of the Oregon Educators Benefit Board (OEBB) which administers Medical, Dental, Vision, Life Insurance, Accidental Death & Dismemberment (AD&D), Long Term Disability (LTD) and Employee Assistance Plan (EAP). The effective date of employer-provided benefits is the first day of the first full month of employment at MHCC, unless otherwise indicated. Available medical, dental and vision plans and rates are available on the MHCC intranet, under Human Resources/Benefits.
If you elect to have double coverage for a spouse/domestic partner or eligible dependent, you will be required to have the premium associated with the double coverage deducted out of your payroll check each month.
Make sure you are enrolled in the medical, dental and/or vision plans you want when you retire. Retirement is not considered a Qualified Status Change (QSC) so you cannot add or change plans at the time of retirement.
In order to ensure that a spouse/domestic partner and/or eligible dependent can be covered when you retire you will need to enroll them on MHCC's policy at the open enrollment period prior to your retirement date even though they may be covered under another policy. The College will waive the double coverage premiums when an employee is adding a spouse/domestic partner and/or eligible dependents during open enrollment period prior to the employee’s anticipated retirement date for that plan year.
Other College Paid Insurances
- Life Insurance
- Accidental Death & Dismemberment (AD&D)
- Long Term Disability (LTD)
Public Employees Retirement Plan (PERS)
Oregon Public Service Retirement Plan - OPSRP
Tuition Waiver Plan
Employee Assistance Program (EAP)
The EAP provides FREE (no charge for utilization) and confidential services to employees and their dependents, living at or away from home, and all household members, related or not. MHCC employees, spouses/domestic partner, dependents and their eligible household members have five (5) free EAP services per new issue, including relationship, family, stress, anxiety, and other common challenges.
Use of MHCC Swimming Pool
Vacation
All employees must request vacations to the employee’s supervisor in writing not less than two (2) weeks in advance for approval to use more than two (2) days, and not less than one (1) week in advance when requesting two (2) days or less. This advance notice requirement may be waived in the sole discretion of the employee's supervisor.
A department may delineate specific periods during the year when, due to operational need, vacations may not be approved. Outside of those periods, if a vacation request is denied, the employee and supervisor will immediately discuss a reasonable alternative time for vacation. If the delay results in an employee’s accrual exceeding maximum limits as defined in the chart below, during the next three months, the employee will be paid forty (40) hours of vacation in their next regular pay distribution. The hours paid will be deducted from the accrued vacation time.
Vacation Accruals
An employee’s total balance of accrued vacation may not exceed two (2) times their annual maximum accrual rate.
Separation from Employment
Holidays
Additional Information
Detailed information regarding all Classified Employee benefits are available in the Classified Bargaining Agreement .
26000 SE Stark St.
Gresham, Oregon, 97030
Salary : $38,535 - $53,340