What are the responsibilities and job description for the Program Manager DD Residential position at Mount Rogers Community Services Board?
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JOB SUMMARY:
The Program Manager DD Residential assists, onboards, coordinates and manages all group home residential services owned and/or contracted, licensed under the Department of Behavioral Health and Developmental Services and under the supervision of Mount Rogers Community Services license. Additionally, the Program Manager assists to identify, maintain, and provide oversight of regulations which govern license and regulatory standards. Triage, supervise, and provide 24/7 oversight of group home residential needs.
ESSENTIAL FUNCTIONS:
- Develop long-range plans, policies, and procedures for the Developmental Services Division and its various programs; implement and modify, as indicated, goals and policy and procedures related to the delivery of Group Home services. Participate as a member of the Developmental Services Division Leadership Team with program planning, regulatory compliance, and evaluation.
- Operate Agency-wide Group Home services in accordance with goals and objectives, policies, and procedures, and applicable regulatory standards including but not limited to HCBS, DOJ, Office of Licensing.
- Work collaboratively with stakeholders to include, but not be limited to: support coordinators, liaisons, local agencies, and CSBs to ensure timely follow up and on-site visits to appropriate residential services including but not limited to quarterlies, PCP, admission and others as applicable. Identify and seek admission for individuals who meet program criteria
- Assist in the preparation and oversight of program budgets and to monitor/take action to ensure program compliance to the budget. Participate in the procurement of program funds.
- Identify and develop new programs, quality control measures, correction action plans, and others as needed to both enhance the quality of the present service delivery model, and to meet additional needs of identified population of service area. Coordinate the delivery of services and training methodologies for all staff. Complete follow up and oversight of quality measures as identified by internal and external oversight agencies.
- Provide ongoing education, training, and support to all Agency identified Group Homes, and to be available on an as-needed basis for consultation. Ensure all trainings are in compliance, including but not limited to personnel and regulatory compliance
- Promote public awareness to ensure community and Agency awareness. Provide consultation, education, training, supervision, and support to program administrators within Agency services. Identify, make recommendations, and complete processes for personnel and individual residential issues
- Work collaboratively with Human Resources, Budget and Finance, and other interagency departments for internal and external process compliance.
OTHER DUTIES:
- Perform such other duties as assigned by supervisor.
QUALIFICATIONS:
- Experience working with persons with severe disabilities beneficial.
- Ability to work as part of a team.
- Good oral and written communication skills.
EXPERIENCE/EDUCATION REQUIRED:
Bachelor's Degree in a Human Services related field preferred or equivalent education and/or experience.
Minimum of 5 years' experience working directly with individuals with intellectual/developmental disabilities.
Supervisory experienced preferred.
