What are the responsibilities and job description for the Clinical Supervisor-QHC-ELM-13155-002 position at Mount Sinai Health Systems?
Description
The Clinical Administrative Supervisor reports and performs duties under the direct supervision of the Director of Service. The primary duties include evaluation and direct supervision of technical staff to ensure steady patient flow throughout the clinic. To provide assistance and guidance to clerical and nursing staff as well as providing ophthalmic technician support. This includes preparing patients for medical examination by performing basic and/or specialized technical vision measurements as needed or requested.
Responsibilities
A. Supervisory
1. To provide assistance to clinical/clerical staff ensuring smooth and efficient patient flow throughout initial registration process.
2. To assign and direct technicians and medical staff to assist with proper clinic coverage.
3. To redirect patient volume when daily patient quotas are surpassed.
4. To evaluate and assign incoming patient referrals to proper sub-specialty clinics.
5. To perform as a liaison for medical staff when patient complaints need to be resolved, medications need to be renewed and forms or letters of disposition need to be filled out.
6. To train and educate technical staff to operate, maintain, and calibrate all ophthalmologic equipment and instruments utilized in the clinic.
7. To complete performance evaluation of technical staff on a timely basis.
8. To train and evaluate visual acuity assessment skills of nursing staff.
9. To assist in training and orientation of resident, clinical, and medical students.
10. To fulfill the duties of the Laser Safety Officer when medical staff is performing laser procedures by ensuring that all JCAHO safety regulations are followed.
11. To attend weekly performance meetings with the supervisory committee.
12. To assist non-bilingual staff in translation when needed for patient communication.
13. To provide leadership for clinic redesign.
B. TECHNICAL RESPONSIBLITIES
1. To assist medical staff with patient examination by performing routine and specialized tests. Theses tests include: manifest and cyloplegic re fractions, visual fields (Humphrey and Goldman’s), tonometry (applanation, pneumatic, and tonopen) pachymetry and keratometry.
2. To complete all appropriate medical documentation to include visual acuity, chief complaint, medical and ocular history, medication usage, and lensometry.
3. To perform maintenance, troubleshooting and calibration of various instruments to include: tonometers, kerotometers, indirect headsets and slit lamps.
4. To order/maintain necessary supplies for ophthalmic testing and clinical operations. To communicate with vendors for any necessary equipment upgrades/trainings for clinical staff.
C. Professional Practice:
1. Participates in the implementation and evaluation of the Department P.1. Program.
2. Fosters positive public relations for the Hospital and Department.
3. Demonstrates knowledge of the emergency procedures, fire safety, evacuation procedures, internal and external disaster plans and procedures.
4. Supports and or participates in approved research programs.
Qualifications
-Associate Degree
-Demonstrates effective leadership and communication skills. Demonstrates the understanding and knowledge of ophthalmic terminology. Has the ability to perform quantifying ophthalmic tests
-Must have prior Ophthalmic Technical knowledge and experience. Should know how to perform patient intake, visual field, IOP, autorefraction, fundus photography, OCT imaging
-Certified Ophthalmic Technician certification beneficial
-Intermediate knowledge of MS Office Suite
-Various ophthalmic testing modalities
Employer Description
Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
- Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
- Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
- Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.
Explore more about this opportunity and how you can help us write a new chapter in our history!
“About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”
EOE Minorities/Women/Disabled/Veterans
