What are the responsibilities and job description for the Patient Financial Counselor position at Mount Sinai Medical Center?
Financial Counselor
On site - Miami Beach - 4 days a week (M-F) 7 am – 5 : 30 pm - Bilingual in Spanish required
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24 / 7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring : The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Position Responsibilities :
- Reviews census report daily and analyze accounts to find and pursue all avenues of reimbursement.
- Collects self-pay balances on all in-house patients, establishes payment arrangements according to policy and determines cases for outside funding referrals.
- Advises manager of payment problems and insurance company, attorney or other third party requests for negotiation.
- Reviews in-house high dollar accounts on the census report weekly for appropriate follow-up to ensures timely reimbursement.
- Maintains productivity and cash goals as set by manager
- Maintains a working knowledge of collection guidelines, HIPPA, Cobra and EMTALA guidelines. Attends all corporate compliance programs and seminars / educational programs that maintain an awareness of laws and regulations affecting the department
- Maintains courteous and cooperative working relationships with all levels of management, employees, physicians, patients and guarantors and the general public
- Refers patients and guarantors to sources of outside funding. Assists with eligibility determination process by coordinating referrals between the social workers, agency representatives and guarantors
- Evaluates guarantor's ability to pay. Prepares and recommends accounts for charity or bad debt for management review.
- Documents all activity from phone calls, walk-ins and correspondence on assigned accounts daily
- Possesses ability to communicate in English and Spanish
- Must be able to adjust schedule to department and patient needs.
- Presents a well groomed professional image. Keeps own work area and common are clean and well organized.
- Researches all accounts assigned by the manager / director in a timely manner.
- Register diagnostic patients if needed.
Qualifications :
Benefits
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes :
