Program Manager I - Graduate Programs in Public Health & Health Administration

Description

Job Description

Under the leadership of the Director of Administration for the Public Health & Health Administration graduate programs at the Icahn School of Medicine at Mount Sinai (ISMMS) and in collaboration with the faculty program directors, the Program Manager will perform the duties listed below.

Responsibilities

Class Matriculation & Progress

• Meet with current students and advise on program processes and requirements
• Track students’ progress in the programs to ensure satisfactory progress
• Review student registration each term to ensure compliance with satisfactory academic progress, F-1 full-time status, and eligibility for federal financial aid; if necessary, contact students to request changes to registration; assist students with resolving registration holds, by liaising with student financial services, student health, and other campus offices.
• Review student grades each term; in partnership with faculty leadership, meet with students who fail to meet the standards of satisfactory academic progress and design a learning remediation plan
• Liaise with International Personnel Office to ensure that all international students are in compliance with all visa requirements
• Maintain and update a list of potential research mentors available to work with students on Master’s theses or PhD dissertations; ensure such mentors are appointed as GSBS faculty
• With program leadership, assist PhD CR students in identifying members of the Multidisciplinary Advisory Committee (MAC)
• Attend and assist with the scheduling of dissertation proposal and dissertation defenses; Ensure defense policies and procedures are followed by the MAC, and ensure all defense paperwork is properly completed (registration form, voting form, revisions, etc.)
• Plan weekly Onboarding Sessions for new students throughout the Fall term; Work with Program Directors to identify and schedule institutional guest speakers; attend and participate in Onboarding sessions
• Liaise with faculty, program leadership and GSBS senior leadership to resolve student matters involving academic integrity, mental health, discrimination, harassment, or unprofessional conduct
• Communicate with the student body periodically regarding important deadlines and to ensure compliance.
• Administer CLR tutoring program; recruit qualified tutors among senior graduate students; match tutors with students seeking tutoring; arrange for tutor payment
• Assist with checking out students for degree conferral/graduation and work with registrar’s office to ensure that records are updated
• Track compliance with completion of Masters and PhD theses
• Collaborate with Student and Postdoctoral Affairs staff on the planning of events such as New Student Orientation, Masters/PhD Commencement, and Admitted Students Day
• Manages Leave of Absence and Return from Leave of Absence process; counsels students on leave policy, processes leave paperwork, communicates with students on leave regarding return requirements
• Directs awards and prizes selection process, including Best Master’s Thesis, CLR Leadership award; Conference Travel Award and MCAT reimbursement
• In collaboration with Program Directors and faculty, ensure appropriate course scheduling.
  

Faculty Support

• Work with faculty to schedule courses
• Ensure all courses are properly set up in Learning Management System (Blackboard)
• Provide guidance and support to faculty involved as academic advisors, thesis advisors and PhD committee members
• Advise faculty, research mentors, and dissertation chairs regarding Graduate School and CLR program policies and procedures
• Assist faculty and Program Directors in formulating new course proposals
• Manages Teaching Assistant request process; when necessary, assists faculty with identifying an appropriate TA for a course; Approves TA hours and final payments
• Work with program leadership to identify replacements and/or to make curricular changes when teaching faculty step down from their role
• Manages 360-degree course evaluation process; with program director, schedules and meets with program Course Directors each term to review student course evaluations and reflect on successes and challenges.
• Oversees course placement, exemption and transfer credit process; Communicate with accepted students regarding placement exams and process of applying for course exemptions and transfer credit; Notify students and coordinate with registrar to update transcripts accordingly
• Leads weekly admissions committee meetings; Provides meeting agenda; when appropriate, draws committee attention to applicant qualifications or lack thereof; ensures that committee is applying admissions standards equitably.
• In collaboration with the Admissions/Recruitment Manager, optimize the number of completed applications, the yield, and tracking of admissions efforts outcomes
• Travels to academic conferences and career fairs to recruit potential applicants
• Meets with leadership of other Mount Sinai programs (GME leadership, Fellowship Program Directors, PIs) to advance awareness of CLR program offerings
• Provides guidance to accepted applicants seeking Mount Sinai employment and off-campus housing to encourage acceptance of offer
  

Other Key Responsibilities

• Assist the GSBS staff in T dollar, course evaluations and metric dissemination
• Maintain and manage content accuracy of the program’s policies and practices in the Student Handbook
• Contribute to demonstrating compliance with Middle States accreditation standards and implementing corrective actions when needed
• Coordinate with PORTAL Program Coordinator on matters of MD/MSCR degree conferral, student registration, course scheduling, and other program matters in which dual degree students participate.
  
  

Develop Improvements to Program Communications, Workflows and Compliance

• Create reusable email templates sent to students on topics such as registration, important deadline reminders, and graduation requirements
• Revise and edit program website to correctly reflect admissions requirements, program faculty and current curriculum; manage stakeholders (central communications office, independent contractors) in the re-design of the program website
• Work with GSBS resources to develop Formstack forms to expedite the completion and tracking of Master’s and PhD milestones (research agreements and proposals, first and final drafts of theses et. al.)
• Revise CRTP, MSCR and PhD curricula and course schedules to better comply with F-1 visa and accreditation requirements
  
  

Qualifications

• Bachelors degree or greater preferred, or a combination of applicable experience and education. MS Degree preferred
• 3 years experience (5 preferred), managing and administrating program activities in higher education, preferably in a student-facing role(s) or related field
• Excellent organizational skills and ability to coordinate multiple projects simultaneously, and work across various ISMMS offices in support of the students
• Ability to be proactive in developing policies, procedures ,and programs
• Attention to detail and accuracy
• Proficiency with MS Office and ability to learn cloud-based communication and project management applications
  
  

Employer Description

Strength Through Diversity

Education

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
  
  

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About The Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Compensation

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $64526.72 - $123599.87 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.