Catering and Conference Service Manager

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:

The Catering and Conference Services Manager will plan and service groups and weddings.

Job Specifications:

• Shift & Schedule Availability: Full Time / Year Round

• Outlet: Position is responsible for planning events for multiple Vail Resorts Destinations in the Eastern Region including but not limited to: Mount Snow, Hunter, Okemo, Liberty, Mount Sunapee, Stowe

• Location: West Dover, VT
• Other Specifics: Hybrid-Remote
• The budgeted range starts at $55,000- $65,000.  Actual pay will be adjusted based on experience.

Job Responsibilities:

• Plan all aspects of events including but not limited to: Activities, communications, food and beverage, meeting space needs and design, vendors, shipments, invoices, schedules and timelines, budget management, pre-payment collection and reconciliation.
• Maximize food, beverage and activity revenue to the Resorts through strong product knowledge and selling skills.
• Work with clients to ensure that the function is professionally planned and have regular contact with client & stakeholders once group or wedding is in house to ensure any requests or problems are resolved.
• Take responsibility to ensure that group leaders are comfortable with the resort and knowledgeable about our product, personnel and responsibilities.
• Package all bills ensuring accuracy before sending to accounting for processing, make any necessary adjustments working with and ensure timely payments are received.
• Develop and maintain professionalism with clients, in house departments and vendors, maximizing profitability and guest service.
• Lead weekly meetings with stakeholders including but not limited to: Pre & post conference planning meetings, banquet event order meeting, attend weekly resort operations & managers meetings
• Position is responsible for planning events for multiple Vail Resorts Destinations in the Eastern Region including but not limited to: Mount Snow, Hunter, Okemo, Liberty, Mount Sunapee, Stowe
• Other duties as assigned

Job Qualifications:

• College Degree
• 2 Years Project Planning Experience
• MS Outlook Suite, Delphi or Salesforce Experience, Social Tables
• English

Preferred:

• Strong, effective and timely verbal and written communications skills
• Good listening abilities
• Attention to detail
• Strong computer skills
• Positive attitude
• Flexible work schedule
• Ability to work under pressure
• Ability to follow multiple SOPs
• Ability to stay organized while managing multiple groups simultaneously

The expected Total Compensation for this role is $55,000- $65,000. Individual compensation decisions are based on a variety of factors.
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  507346
Reference Date: 02/25/2025 
Job Code Function: Catering & Conference  

Salary : $55,000 - $65,000