What are the responsibilities and job description for the Office Coordinator - Blue Peak Center position at Mount St. Mary's University?
Position Title:
Office Coordinator - Blue Peak Center
Job Description:
Under the direct supervision of the Clinical Director of the Blue Peak Center for ABA, the Office Coordinator is responsible for providing comprehensive support to the Blue Peak Center in day-to-day operations. The Office Coordinator manages the daily functions of the center: staff, student workers, and clients; event planning; budget; correspondence; and problem solving for the day-to-day operations.
General Center and Staff Support
- Serve as the center’s first point of contact and liaison for staff, student workers, and clientele.
- Assist in composition of routine correspondence; prepare and/or update center forms, fliers, brochures; format documents and envelopes; print letters to families, insurers, etc.
- Order and maintain inventory of office supplies, staff gear, client materials, and assessment booklets.
- Coordinate with other Mount departments, such as marketing and finance, to support the growth of the Blue Peak Center.
- Connect with possible referrers in the community; coordinate events with the Clinical Director to increase the center’s presence in our community.
- Assist in scheduling staff sessions with clients and identifying coverage when substitutes are needed; support in scheduling client intake sessions, tours, and community partner tours when needed.
- Coordinate the training and onboarding schedules for new hires in collaboration with the Clinical Director.
- Coordinate logistics associated with hiring and interviewing candidates.
- Oversee the credentialing requirements for staff; provide notices to staff when credentials are set to expire.
- Requisition work orders for repairs performed by ITSC, Campus Environment, and the DOC Power Plant team.
- Resolve routine questions and problems for staff members and student workers.
- Maintain bulletin boards; prepare monthly calendars and newsletters for staff and families to post in public-facing spaces.
- Exercise judgment and independent initiative; handle time sensitive matters that require concise problem-solving and confidentiality.
- Maintain files, office supplies, and office machines.
- Assist other departments where applicable, including covering areas or duties not initially assigned.
Recordkeeping:
- Maintain internal waitlists for prospective clients and staff; complete initial questionnaire with families seeking services at the center.
- Initiate and maintain documentation for staff and student workers, including credentialing statuses, certification statuses, screening phone calls, exit interviews, etc.
- Provide and maintain start-up paperwork for families seeking services with the center, such as emergency contact forms.
- Collect documentation as requested, in collaboration with the Clinical Director, in the event of an audit to provide to insurers or other inquiring parties.
- Run monthly billing reports in Tebra to share with Mount stakeholders.
Job Requirements: Education, Experience and Skills:
- Familiarity with Microsoft Office software (Outlook, Word, Excel, PowerPoint, SharePoint, Teams).
- Three or more years of related experience as Administrative Assistant preferred.
- Experience in a health care and/or patient care environment is strongly preferred.
- Excellent oral and written communication skills.
- Ability to manage multiple tasks or assignments simultaneously with numerous interruptions.
- Must be organized, dependable, and able to manage time efficiently, and display initiative.
- Ability to work independently with minimal or no supervision and handle emergency situations in a professional efficient manner.
- Expertise in dealing with a wide variety of personalities; maintain an upbeat and positive attitude.
- Ability to interact well with students, faculty, and all employees throughout campus.
- Able to maintain confidentiality.
Work Schedule:
-
Full Time – 40 hours per week
- Monday – Friday, 7:30 AM – 4:00 PM with 30 minute lunch break.
- Paid holidays following the Blue Peak Center’s adjusted schedule
Hourly Pay Rate:
$19.00/hour
Salary/Benefits
This is a full-time position with full benefits and annual, holiday and sick leave. The university offers a generous benefits package, including tuition remission for graduate and undergraduate classes at Mount St. Mary’s University, retirement program with a match as well as a generous paid time off schedule. For a complete list of employee benefits please visit:
https://inside.msmary.edu/more/human-resources/index.html
Full Time/Part Time:
About Us
Mount St. Mary's University is a dynamic, Catholic, liberal arts university with over 2,000 undergraduate and graduate students, located in Emmitsburg, Maryland. As a Catholic university, Mount St. Mary’s graduates ethical leaders who are inspired by a passion for learning and lead lives of significance in service to God and others. The university is committed to excellence in its educational programs and employment practices; we actively seek and welcome applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to fostering an inclusive and welcoming society and world.
Salary : $19