What are the responsibilities and job description for the Security and Guest Services position at Mountain America Center?
$14 / hr
1. To wear uniforms as indicated in employee handbook
2. Provide security for the backstage area including performer dressing rooms.
3. Responsible for securely getting patrons through our metal detector protocol at each entry. To include standing and hand-held metal detectors.
4. Secure front of stage from behind, beside and in front of barricades preventing patrons from attempting to gain access to the stage and throwing objects.
5. Assist management staff and uniformed security with crowd control and security needs as necessary.
6. Assist ushers in keeping aisles and traffic areas clear from congestion.
7. Assist ushers in keeping patrons from standing on top of chairs.
8. Clear the arena of any patrons after events.
9. Refrain from handling any patron unless directed by and assisting a uniformed officer.
10. Do not wear, carry or handle any firearm or other weapon
11. Keep an accurate record of all information received during an event. This information must be clear as it is used to formulate any after-action reports per each event.
12. Must be willing to be on your feet for extended periods of time.
13. Effectively and calmly interacts with irritated or emotional guests and employees.
14. Assist in the VIP parking to ensure only those with correct credentials are parking there.
15. Assist in cleanup at the end of every event to include that of picking up refuse, wiping up occasional spills, and sweeping. This is all event dependent.
16. Adhere to the venues no smoking policy.
17. Other duties as assigned by supervisor or management.
Salary : $14