What are the responsibilities and job description for the VP Operational Security position at Mountain America Credit Union?
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner.
Job Summary
The VP Operational Security collaborates with Senior Leadership to determine the operational security strategy for the organization. This position leads the Security Team in execution of strategy and manages the operational security functions and processes for the credit union. Ensures functions are effectively administered in accordance with requisite laws, regulations, risk tolerances, controls, policies and procedures. Works with management to diagnose issues and adjust protocols and controls as needed. Ensures a professional image is consistently maintained, enhanced quality service is adhered to, and all Branch needs are addressed while supporting the image and branding of the credit union.
Job Description
To be effective, an individual must be able to perform each job duty successfully.
Strategic Leadership and Vision
- Sets the strategic vision and for the Operational Security Team.
- Works closely with Senior Leadership to establish broad plans that contribute to the development and implementation of policies that affect several functional areas of the organization.
- Oversees all security requirements are met in accordance with internal and external regulatory guidelines.
Team Management and Development
- Leads and manages the operational security teams along with assigned personnel.
- Fosters personal growth and skill enhancement for team members through coaching and training.
- Delegates duties, tasks, and projects effectively, ensuring adherence to quality and budget constraints.
- Facilitates resolution and analysis of issues to ensure quality service.
Operational Excellence and Safety
- Coordinates operational/physical security initiatives with key credit union areas, such as Facilities, Human Resources and Risk Management.
- Maintains real-time knowledge of current security issues, trends, technology, and keeps Senior Leadership informed of threats and risks that could impact the credit union and its members.
- Enhances quality service while ensuring safety and security for the credit union and staff.
- Travels to branches as necessary.
Resource Management and Compliance
- Administers various security programs (Operational Security, Robbery, Safety and Security, Security Incident Management, Executive Protection, and Security Ambassador) ensuring they are current and compliant with MACU’s Policy Manual.
- Advises Senior Leaders on matters related to security.
- Oversees the security contracted services procurement process and ensures all contracts meet MACU guidelines and standards.
- Develops and manages capital and operating budgets.
- Administers the security camera, alarm, and access systems and processes.
- Develops and implements operational/physical security plans, protocols, and programs, making changes as needed.
- Supports the credit union’s Business Continuity and Disaster Recovery programs.
- Supports the maintenance of physical security controls of MACU properties.
- Plans for future development of Operational Security functions and skill sets.
- Some overnight travel is expected.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS, and ABILITIES
The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience
- Ten years of leadership experience required
- Eight years of law enforcement, physical/operational security, or similar experience required
- Project management experience is a plus.
- Problem solving skills.
- Leverages knowledge of trends in profession and/or specialized areas to influence strategy.
Education
Bachelor’s degree in business, law/security, or related field. OR 4 years additional professional experience. Education must be from an accredited institution. Education and work experience will be verified. Master's degree preferred.
Licenses, Certifications, Registrations
- Security certification(s) preferred: Maintain a Utah concealed carry permit and/or maintain authorization firearm carry through H.R. 218, the Law Enforcement Officers' Safety Act.
Managerial Responsibility
- Has leadership/managerial responsibilities that are direct or through work leaders or assistants, typically with a subordinate group of approximately 30 employees.
- Estimates personnel needs and assigns work to meet these needs.
- Supervises, coordinates and reviews the work of assigned staff.
- Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy.
- Helps orchestrate talent development and movement across the business unit or functions.
Computer/Office Equipment Skills
- Demonstrated proficient skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
Language Skills
- Demonstrated ability to clearly communicate verbally and in writing.
- Demonstrated ability to read and follow instructions.
Other Skills and Abilities
- Demonstrated excellent customer service skills.
- Proactively solves problems and actively improves processes and create efficiencies.
- Professional, exercises personal discretion and independent judgement.
- Adaptive to change, responds positively to altered circumstances or conditions.
- Excellent interpersonal skills, including the ability to lead and collaborate with multiple teams.
Computer/Office Equipment Skills
- Demonstrated proficient skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
Language Skills
- Demonstrated ability to clearly communicate verbally and in writing.
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
Ability to sit, talk and hear consistently
Ability to stand, walk, and use hands to handle or reach occasionally
Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Weight Lifted or Force Exerted
Ability to lift up to 25 pounds occasionally may need to lift up to 50 pounds.
Environmental
There are no unusual environmental factors (such as a typical office)
Noise Environment
Moderate noise (business office with computers and printers, light traffic)
***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
