Assistant Patrol Director

Description

Key Responsibilities:

• Operational Oversight:

  • Assist the Ski Patrol Director in managing day-to-day ski patrol operations, including responding to accidents, conducting rescues, and ensuring the safety of guests and staff on the mountain.
  • Monitor ski patrol performance and ensure compliance with resort safety policies, industry standards, and local regulations.
  • Oversee and coordinate daily patrol coverage, assignments, and rotations to ensure optimal mountain coverage.
  • Collaborate with resort management and other departments to implement operational plans for mountain safety, incident response, and emergency management.

• Staff Management and Training:

  • Assist in recruiting, training, and mentoring ski patrol staff, ensuring they are fully trained in first aid, avalanche rescue, emergency medical protocols, and other relevant skills.
  • Lead and participate in ongoing training drills, certifications, and safety updates.
  • Monitor staff performance and provide feedback to the Ski Patrol Director on personnel development needs.
  • Assist in scheduling and managing payroll for ski patrol personnel, ensuring appropriate staffing levels during peak times.

• Emergency Response and Incident Management:

  • Lead or assist in responding to medical emergencies, rescues, and accidents, including coordinating with EMS, local law enforcement, and other first responders.
  • Maintain accurate records of accidents, incidents, and rescues, and report findings as required by resort policies or regulatory agencies.
  • Assist in evaluating incidents for lessons learned and implement improvements in safety protocols.

• Safety and Risk Management:

  • Ensure the ski patrol team adheres to all safety guidelines and risk management practices in accordance with resort policies and industry best practices.
  • Work with the Ski Patrol Director to develop and update emergency response plans and standard operating procedures.
  • Conduct mountain inspections and hazard assessments to identify and mitigate potential risks to skiers, snowboarders, and staff.

• Communication and Coordination:

  • Serve as a liaison between ski patrol staff, resort management, and other departments, ensuring clear and effective communication regarding safety, operations, and incidents.
  • Coordinate and participate in mountain safety meetings, debriefings, and incident reviews.
  • Assist in public relations efforts related to safety programs and community outreach, including educating guests about safe skiing and snowboarding practices.

• Avalanche Control (if applicable):

  • Participate in avalanche control work, including conducting risk assessments, avalanche forecasting, and mitigation techniques, if applicable for the location.
  • Maintain knowledge of and adhere to all avalanche safety procedures, equipment, and protocols.

Qualifications

Qualifications:

• Education: High school diploma or equivalent required; college degree in a related field (e.g., Outdoor Recreation, Emergency Medical Services, or Ski Safety) preferred.
• Certifications:
  • Current OEC, EMT, or WFR (or willingness to obtain).
  • Avalanche Safety Training (level I or higher) or related certifications (if applicable).
  • CPR, First Aid, and AED certifications required.
  • National Ski Patrol (NSP) certification or equivalent preferred.
• Experience:
  • Minimum of 3-5 years of experience as a member of a ski patrol, including at least 1-2 years in a leadership or supervisory role.
  • Experience in emergency medical care and incident response in a ski resort environment.
  • Knowledge of ski patrol operations, safety procedures, avalanche control, and risk management.
• Skills:
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and make quick decisions in high-pressure situations.
  • Problem-solving, critical thinking, and conflict resolution skills.
  • Physical fitness to perform the demands of the role, including outdoor work in challenging weather conditions.

Working Conditions:

• Outdoor work in winter weather conditions (cold, snow, wind, etc.).
• Ability to work long hours, including weekends, holidays, and during peak ski season.
• Flexibility to respond to emergency situations at any time, day or night.
• Occasional travel for training or professional development opportunities.