What are the responsibilities and job description for the Medical Records Clerk position at MOUNTAIN EMPIRE OLDER CITIZENS INC?
JOB RESPONSIBILITIES:
- Arrives to work at the designated time and prepares work area before the start of business hours.
- Maintains forms needed for reception/medical records.
- Prepares electronic folders, dividers, and forms for participant records in the Electronic Health Record (EHR).
- Scans participant records into the EHR in the approved order.
- Retrieves and files participant records as needed and in a timely manner.
- Retrieves participant records for audit, quality improvement, and follow-up purposes.
- Controls access to the medical records according to established policy.
- Receives and sends faxes as needed and relays information to the appropriate department.
- Requests medical records from other providers as needed.
- Collaborates with other staff in maintaining electronic health records.
- Updates demographic information, when notified.
- Assists with filing and updating Adult Day Health Care records and forms.
- Answers the phone in the absence of the receptionist and Referrals and DME coordinator.
- Is courteous, polite and helpful to participants, staff, and the public.
- Participates in the Quality Improvement program.
- Member of the Medical Records Committee.
- Performs regular audits of the EHR and reports findings to the Medical Records Committee.
- Participates in staff meetings and in-service training sessions.
- Performs other duties as required.
QUALIFICATIONS:
High school graduate or equivalent.
Pleasant outgoing personality.
Ability to interact in a supportive manner with persons of all backgrounds.
Ability to work under pressure and handle conflicting demands.
Computer knowledge – Excel and Word - required.
Excellent telephone skills and etiquette.
Experience in creating, filing, retrieving medical records.
Must be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.
Criminal history records check at hire.
Drug screen at hire.
