What are the responsibilities and job description for the Keyholder position at Mountain High Outfitters?
Mountain High Outfitters (MHO) is a unique outdoor retailer that offers a vast array of gear, footwear, and apparel for activities like backpacking, bouldering, camping, climbing, hiking, and more. MHO prides itself on providing a cultural experience with knowledgeable and seasoned staff who are passionate about helping customers prepare for any adventure. Building a community is central to MHO's vision, with a focus on getting people outdoors and keeping them engaged. Visit one of our shops to truly experience the MHO movement.
This is a full-time, on-site Keyholder role located in Antioch, TN. The Keyholder will be responsible for opening and closing the store, assisting customers with their needs, managing retail sales, ensuring an excellent customer experience, and leading the team during shifts. The Keyholder will also maintain product knowledge to assist customers effectively and support overall store operations.
- Strong Product Knowledge and Customer Service skills
- Experience in Retail Sales and providing excellent Customer Experience
- Exceptional Communication skills
- Ability to lead and motivate a team
- Enthusiasm for outdoor activities and a passion for the MHO community
- Previous experience in a retail environment is preferred
- High school diploma or equivalent
