Family Support Specialist

Mountain Home is seeking a full-time Family Support Specialist to provide hands-on, interactive support for young families in home and community settings. In this role, you will assist families with daily routines, including morning and evening transitions, while engaging closely with parents and children. You will model and promote healthy family interactions, supporting balanced and effective family functioning.

The position requires a BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience. Experience working with families and young children in community-based settings. Strong interpersonal skills and the ability to engage with diverse family structures. Ability to model and support healthy family functioning and positive parenting practices. Flexibility to work within family homes and adapt to changing needs and schedules. 

Who We Are and Why We Are an Employer of Choice!

Mountain Home is a fast-growing 501(c)3 nonprofit (public student loan forgiveness employer!) based in Missoula. Its mission is to provide a safe home and nurturing community where young mothers discover their strengths, and children thrive. Over the last 22 years, we have built an effective, holistic model of care that integrates supportive housing, mental health care, employment and education support, trauma-informed childcare, and more. We work closely with young families, donors, and community partners to build brighter futures, two generations at a time. 

What You’ll Do

Key Responsibilities:

• Provide in-home support to families, focusing on daily routines and family dynamics.
• Model positive parenting practices and encourage healthy family interactions.
• Assist with morning and evening routines to establish consistent household rhythms.
• Collaborate with parents to identify strengths and areas for growth.
• Offer practical, hands-on guidance to promote a safe, nurturing environment.
• Work as part of a multidisciplinary team to deliver comprehensive family support services.
• Work closely with Mountain Home Montana’s clinical professionals in providing services as assigned and developed through prescribed curriculum lesson plans.
• Spend time with the client and family as assigned and/or as identified on the treatment plan.
• Coordinates with the larger care team to help develop a comprehensive Individualized treatment plan.
• Provide services to identified children and families in order to assist in gaining access to medical Services, Social Services. educational Service, vocational services, and recreational services.

Who You Are & Keys to Success

To be successful in this job, you will excel in four areas:

• Inclusive leadership, management, and relationship-building: You approach leadership with a mindset of “power with” rather than “power over.” You make it a habit to include others in planning and decision-making. You build authentic relationships with staff, community members, and coalition partners based on mutual trust and respect, especially across lines of difference. You inspire and motivate others to take action and meet ambitious goals. You can develop others through coaching, training, and feedback, and you know when/how to delegate. You hold your team accountable and can acknowledge growing edges (in self and others). 

• Highly organized, motivated, and detail-oriented: You efficiently manage a high volume of work and create systems for keeping tasks from slipping through the cracks. You can juggle multiple projects, plan backward, anticipate obstacles, and find alternative paths when needed. You are dependable through your commitment to your schedule and tasks.

• Excellent communication skills: You speak clearly and professionally in person, on the phone, or via email. You communicate well with clients, staff, and community members. You are honest and genuine. 

• Commitment to racial equity and social justice: You recognize the role of gender, race, income, age, and other identities in shaping our client’s needs. You realize how your identities show up in the work, and welcome, reflect on, and act on feedback with an eye toward continuous learning about justice, equity, diversity, and inclusion. 

What Else You Should Know

Mountain Home is an equal opportunity employer and we value having staff who come from communities of diverse perspectives and have lived experience. We encourage people of color, indigenous folx, members of the LGBTQ community, and people with disabilities to apply.

All offers of employment at Mountain Home are contingent upon clear results of a thorough background check. The following factors will be considered for applicants with a criminal and/or less-than-ideal driving history:

• The nature of the conduct/behavior and its relationship to the position

• The recency of and circumstances surrounding the conduct/behavior

• The age of an individual at the time of the conduct/behavior

• Societal/cultural conditions that may have contributed to the conduct/behavior

• The probability that an individual will continue the conduct/behavior
• The individual’s commitment to rehabilitation and changing the behavior

Salary : $19 - $24