Animal Care Provider

Mountain Humane (in Hailey, Idaho) is on a mission to enrich the quality of life in our community by saving animals and changing lives. We do this through innovative programs that inspire and have impact beyond southern Idaho. The first “no-kill” shelter in the state of Idaho (in 1999), annually we help more than 4,500 animals and touch the lives of more than 7,000 people through our programs. We are proud to be a model for other animal welfare organizations and to be at the forefront of best-practices in nonprofit management.

JOB SUMMARY:

The Animal Care Provider – Kennel position includes performing basic duties associated with providing, and maintaining a safe, sanitary, humane atmosphere for all of the shelter’s animals.

Classification: Full-Time, Non-Exempt

Reports to: Animal Care Supervisor

Location: Hailey, ID

QUALIFICATIONS:

A genuine interest in animals and their well-being

A genuine compassion for all animals, regardless of their condition

Commitment to the mission, values, goals, and success of Mountain Humane

A proven ability to handle multiple tasks in a busy, physically-demanding workplace environment

Highly motivated, out-going, polite, professional team player

Ability to establish and maintain effective working relationships with co-workers, volunteers and the public

Must work well with the public, including children, persons of varied racial, ethnic, cultural, socioeconomic backgrounds, sexual preference, and with individuals who are differently-abled

Must be comfortable training, mentoring and providing feedback to volunteers

A desire to learn and ability to stay open-minded

Must be 18 years of age or older

POSITION DUTIES:

• Treat all animals humanely, with compassion and concern, both on and off the job and transmit these values to others
• Assist in the performance of the daily dog kennel and/or cat area routine
• Perform daily sanitation of the kennels and cat areas according to the Mountain Humane policies and procedures
• Assure all animals are cared for regarding food, water, daily exercise and appropriate living conditions
• Monitor the health and behavior of animals and report to supervisor
• Carry out implemented behavior and kennel enrichment programs
• Retrieve dogs for the public and as requested
• Dog intros with public and potential adopters
• Dog pairing and intros for play groups
• Marketing support; animal handling for photo shoots

CUSTOMER SERVICE:

• Provide general information to visiting patrons
• Provide basic customer relations 
• Direct adoption, reclamation, medical, cremation, financial inquiries to appropriate staff member

GENERAL GUIDELINES

• Maintain a neat and well-groomed personal appearance
• Wear supplied uniforms and closed toed shoes during all working hours
• Comply with all facility safety protocols
• Assist in maintaining overall facility cleaning standards
• Carry out other duties as assigned by supervisor

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Indoors and outdoors, including in shelter environment with dogs, cats, pocket pets
• Frequent interactions with children who may or may not be well-behaved, occasional contact with the public in an emotionally charged environment
• Animal handling required; while all adoptable animals have health and behavior screening, by nature of the industry, there may be occasional exposure to dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to possible exposure to parasites and infectious diseases
• May require driving of company vehicles. Must maintain a valid driver’s license and good driving record.  Drivers information will be submitted to the carrier
  • Regular use driving of company vehicles; employee’s must be at least the age of 18
  • Occasional use driving of company vehicles; employees under the age of 18 must be preapproved by the carrier
• Work day includes walking, standing, sitting, bending, squatting, lifting (occasionally up to 50 lbs), answering telephones, and using a computer, work with a variety of cleaning agents, and work in an environment with daily changes in climate
• Potential exposure to high noise levels, allergens and chemical materials requiring OSHA Material Safety Data sheets
• Work day includes walking, standing, sitting, bending, squatting, lifting (occasionally up to 50 lbs), answering telephones, and using a computer

HOURS, SALARY & BENEFITS:

Hours: Full-Time, 40 hours/week, 4 or 5 day shifts, with some nights & weekend days as necessary for programs.  Final schedule to be determined with Supervisor based on organizational needs.

Salary: $20 - $22/hour depending on experience, certifications, proficiency in job tasks, and ability to work cooperatively while fostering the mission of the organization.

Benefits:  Mountain Humane offers a comprehensive benefits package for all full-time employees, including:

• Generous paid time off allotment for vacation and personal reasons
• 100% employer paid medical and vision insurance for staff (with the option of upgrading the plan for a small contribution)
• 100% employer paid dental insurance plan through Delta Dental
• 100% employer paid life insurance policy
• Access to a 403(b) retirement account with a 3% matching employer contribution
• Access to reduced cost veterinary care and pet supplies (including dog/cat food) for all employee-owned pets
• An annual personal pet care allowance for veterinary products and services
• A 40% discount at The Barkin’ thrift store in Hailey, and
• A 20% off of a membership to the YMCA

Mountain Humane also provides funding for professional development opportunities and financial assistance for commuting employees. For employees with federal student loans, Mountain Humane is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program!

Note: The statements herein are intended to describe the general nature and levels of work performed by this position, but are not a complete list of responsibilities, duties, and skills required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Either employer or employee may terminate the employment relationship at any time with or without notice and with or without cause.

Mountain Humane is an equal opportunity employer.

Salary : $20 - $22