What are the responsibilities and job description for the Part Time Front Desk Agent (Hotel Guest Services) position at Mountain Inn & Suites Flat Rock?
The Mountain Inn & Suites Flat Rock Hotel is hiring a Part Time Front Desk (2nd shift, 3p-11p), Wednesday & Thursday Nights. We prefer to have someone with previous hotel experience, but it's not required.
Please email your resume or come in to fill out an application if interested in this position.
We are locally owned & operated, and have won numerous awards for "Best Hotel" over the years! We have a very low turnover rate, and have a close-knit, family-like staff. We would love to add a new member to our Mountain Inn family. Come see why being locally owned makes a difference. We look forward to meeting you!
Job Duties / Requirements:
- The Mountain Inn & Suites Flat Rock Hotel is hiring for a Part Time Front Desk Agent (2nd shift, 3p-11p). We prefer to have someone with previous hotel experience, but it's not required.
- Work schedule would be set for Wed. & Thurs. 3p-11p & in addition as needed.
- Applicant should be able to work Evenings (3p-11p), Weekends, Holidays, and During inclement weather. We are a hotel and are open 24/7, and have a very small staff, so dependability is a must.
- Must be able to work in a fast-paced environment and MUST have reliable transportation & a Valid NC Driver's License.
- Proficient computer skills required.
- Previous customer service experience is desired.
- Knowledge of the surrounding areas, as guests will ask you for directions and recommendations on a regular basis.
- Answering phones and making reservations.
- Helping Guests as needed.
- Problem Solving / Quick Thinking.
- Checking People in - Collecting Payments (Cash & Credit Cards).
- Side work as requested.
- Keeping the lobby presentable.
- Preparing Arrivals For Next Day.
- Communicating with previous and next shifts.
- Good note taking and communication.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 16 – 32 per week
Schedule:
- Evening shift
- Every weekend
- Holidays
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
- Hotel: 1 year (Preferred)
Language:
- English (Required)
License/Certification:
- Drivers License (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Preferred)
Work Location: In person
Salary : $15 - $16