What are the responsibilities and job description for the COMBINATION SERVICE TECHNICIAN position at Mountain Ltd.?
Mountain Ltd has an opening for a Combination Service Technician in the Wilson, KS area!
Since 1979, Mountain Ltd has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative technology and creative solutions. Specialties include OSP / ISP engineering, design, permitting, right-of-way and CAD for traditional and wireless telecommunications companies.
Key Responsibilities and Job Tasks
Installs and repairs voice, and data services in the servicing areas. Including :
Installation of dial tone service, including associated jack and wiring
Installation of broadband internet service (FTTH) at the customer's premise and associated central office or field location
Installation of internal wiring in conjunction with broadband equipment
Monitored by supervisor and customer feedback and report of problems
2. Performs repair and preventative maintenance on the network for the purpose of preserving the equipment and ensuring smooth operations. This may consist of :
Working with electronics equipment, both CO-based and remotely located
Working on customer-based equipment
Repair and or install OSP facilities, including fiber and buried copper
Utilizing the various network monitoring systems in place
Monitored by supervisor and customer feedback and report of problems
3. Installs and maintains WTCi wired data networks. Tasks may include :
Installation / maintenance of data / network equipment
Installing data circuits following the manufacturer's procedures
Conducting data circuit testing at different locations
Installation / maintenance of suitable cabling / wiring for data purposes
Software installation and troubleshooting of networks
Self-monitored on a case by case basis and reviewed by the supervisor as needed.
Secondary Job Responsibilities
1. Locates buried cable for other companies, utilities, or individuals to prevent damage to the cable. Location identified by :
Researching records in files
Making on-site visits
Communicating location to individual requesting information by marking location with paint and / or flags as well as KS One-Call System
2. Responds to service needs of customers to ensure continued service and customer satisfaction. Receives maintenance and / or new service instructions from supervisor or dispatcher, reviews reports, plans and prioritizes work. These tasks are accomplished by :
Identifying and installing the necessary equipment / cabling / wiring for the service request
Isolating and identifying the location and cause of the service problem
Replacing or repairing any defective parts of the network
Completing work documentation
Communicating problem / repair to customer and supervisor
3. Completes appropriate paperwork and computerized reporting to ensure proper documentation of work performed. Tasks may include :
Completing service orders
Completing trouble tickets
Completing time sheets
CAD record updates
Preventative maintenance file updates
4. Other tasks as assigned by supervisor.
Thank you for your interest in Mountain Ltd For more career opportunities, please visit us at www.mountainltd.com
