What are the responsibilities and job description for the Head Housekeeper/Front Desk position at Mountain Luxury Real Estate & Lodging?
Mountain Luxury Lodging seeks a dedicated and detail-oriented Head Housekeeper & Nighlty Rental Reservationist to oversee housekeeping operations while managing guest reservations. This dual-role position requires strong organizational skills, excellent communication, and a commitment to providing top-tier guest experiences.
Key Responsibilities: Housekeeping Responsibilities:
- Supervise housekeeping staff to ensure condos and homes meet cleanliness and presentation standards.
- Scheduling housekeepres
- Assign tasks, conduct inspections, and provide training as needed.
- Maintain inventory of cleaning supplies and linens, ordering as necessary.
- Address housekeeping-related guest concerns promptly and professionally.
Reservation & Guest Services Responsibilities:
- Manage reservations via phone, email, and online booking systems.
- Communicate with guests before, during, and after their stay to ensure satisfaction.
- Handle special requests, modifications, and cancellations with efficiency.
- Resolve guest issues with professionalism and problem-solving skills.
- Collaborate with the reservations, maiintenacen, and housekeeping teams to ensure seamless operations.
Qualifications & Skills:
- Previous experience in housekeeping supervision and/or reservations .
- Strong communication and problem-solving skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Experience with reservation management systems is a plus.
- Attention to detail and a commitment to exceptional guest service.
Requirments;
- You must have an all-wheel or four-wheel drive car with good tires and be comfortable driving in the snow. This job is located in Eden and Huntsville, Utah.
If you are a highly motivated individual who enjoys both operations and guest interaction, we’d love to hear from you! Apply today to join our team at Mountain Luxury Lodging.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $20 - $25