What are the responsibilities and job description for the Treasury Services Specialist position at Mountain Pacific Bank?

Job Description

Mountain Pacific Bank is looking for a full-time Treasury Services Specialist to join our team.

Recognized by the Independent Community Bankers Association (ICBA) as one of the Best Community Banks to Work For , Mountain Pacific Bank is committed to fostering a positive work environment, providing opportunities for professional development, and promoting a culture of inclusion, empowerment, and community engagement.

Started by 17 local business and outstanding community leaders, Mountain Pacific Bank is a Community Bank dedicated to serving Whatcom, Skagit, Snohomish, and King Counties. An equally important part of our plan is to reinvest in the community with resources, time and talents.

Your Role

As a Treasury Services Specialist you will be an integral part of the Treasury Services team by providing coordination and support for the department. You’ll help businesses optimize their financial operations by working closely with internal teams to ensure a high level of client support and maintain the back-office administration for all Treasury Services products and services.

This position is based out of either our Everett or Bellingham locations and is a full-time in office position

Essential Responsibilities

Supports the Treasury Management Officer with business customer implementations, modifications, maintenance, and service requests.

Maintains an in-depth knowledge of all Treasury Management products and services.

Coordinates with assigned bank’s approvers to facilitate rapid decisions on behalf of clients for limit increases for ACH and RDC, while also maintaining established risk management controls.

Responds to TM group emails as assigned.

Supports on-site customer product training to include ACH, online banking, security administration, wire transfer, and Remote Deposit Capture; educates and trains Treasury Management customers in the risks and requirements of treasury management services.

Supports the Bank’s Mission, Vision, and Core Values and provides the Bank’s customers with accurate, timely, responsive, and exceptional service in accordance with the Bank’s customer service standards.

Provides ongoing client education and navigational support following adoption of digital banking platforms.

Completes annual E-Learning Plan and Bank Secrecy Act (BSA) training as assigned and keeps up-to-date knowledge of BSA as it relates to the job function.

Provides support to Treasury Management Officer on monthly customer risk reviews.

Advises internal bank partners of system abilities, constraints, and solution options.

Assists internal bank partners with maintaining policies, procedures, and working documents surrounding treasury management.

Ensures the Bank is compliant with NACHA and FFIEC Guidelines where appropriate.

Processes service agreements, setting up contracted services online.

Backup other department responsibilities to include ad-hoc projects and other duties as assigned.

What You’ll Bring

Knowledge and understanding of the commercial banking space, treasury management services products, credit process, and overdraft management discipline.

Excellent interpersonal and / or client service skills to include strong verbal and written communication.

Effective time management, organizational and planning skills.

Demonstrated analytical, accuracy, and problem-solving skills in a strong client service environment.

Proven ability to multi-task and adapt to evolving technologies and workflows.

Demonstrates initiative to proactively identify issues and help problem solve and implement solutions for client technical and service issues.

Works collaboratively as part of an overall team, supporting others throughout the Bank to achieve goals and objectives.

Proficient with Microsoft Office programs and banking software.

Education and Experience

High school diploma or general education degree (GED)

Associates degree or higher in Business, Accounting and / or Finance preferred.

Experience related to virtual or digital service, sales support, and cash handling preferred.

Experience in online banking, ACH, remote deposit, positive pay and other commercial services offered to bank’s business clients at product level preferred.

Physical Demands

While performing the duties of this job, the employee is constantly required to view computer screens, remain in a stationary position, and operate a computer and other office productivity machinery, such as a multi-line telephone, copy machine, scanner, fax, and computer printer. The employee needs to frequently communicate with internal and external contacts and move about inside the office to access file cabinets, office machinery, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Climate controlled business office environment.

Ability to work in artificial light for extended periods of time.

Noise level is usually moderate.

Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent interruptions during the day.

This is a full-time, in-person position : Monday through Friday; 40 hours per week.

Work requires regular attendance, punctuality, and adherence to agreed-upon schedule with willingness to work a flexible and / or rotating schedule and / or extended hours, as needed.

Travel Required

Minimal (5%-10%) local, non-overnight travel.

Other Duties

The above job description is not intended as an all-inclusive list of the essential functions which the individual will be required to perform. The individual may be required to perform other reasonable business-related duties and tasks, as assigned, at the discretion of management. Mountain Pacific Bank reserves the right to change or modify this job description, as needed, at any time, with or without notice. This job description does not constitute a written or implied contract of employment or otherwise modify the terminable at will employment relationship.

Mountain Pacific Bank promotes equal opportunity workplace. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

Mountain Pacific Bank is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to : veteran status, uniform service member status, race, color, age, religion, sex, national origin, physical or mental disability or any other protected class under federal, state or local law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type : Full-time in person

Pay : $21.00 to $27.00 per hour

Benefits :

Bonus Opportunity (based on company and individual performance)

401(k) with matching contribution

Comprehensive medical, dental, and vision insurance with 100% of employee base premiums covered.

Healthcare and Dependent Care Flexible Spending Account

Minimum of 10 paid vacation days per year

with minimum of 15 paid vacation days after 1 year of employment.

2 additional PTO days annually

11 paid holidays

8 hours of paid sick time per month

Paid Life, AD&D, and Long-Term Disability insurance

Employee assistance program

Referral program

Tuition reimbursement

Mountain Pacific Bank account and loan perks

pro-rated from start date and / or hours worked

granted every January 1st

Salary : $21 - $27

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