What are the responsibilities and job description for the MA / CMA / CNA - Urgent Care-West Side position at MOUNTAIN VIEW HOSPITAL LLC?
Job Details
Description
Mountain View Hospital is looking for a MA/CMA/CNA to join our team!
JOB SUMMARY:
Responsible for assisting physician with patient care, clerical and clinical. Convey a positive image of the clinic. Collect, process routine testing, and returning results back to doctor. Provide good customer service on the phone, patients, doctors and other medical staff. Work well under pressure and prioritize. Perform CLIA waived moderate testing. Patient referrals, pulling charts, filing, cleaning/wrapping instruments, stocking rooms, reconcile labs, rooming patients taking vitals and history. Answering telephones, reviewing, and assigning faxes. Healthy connection referrals/eligibility, collection calls, prior authorizations, checking patients in/out at the front desk collecting pertinent information. Collecting and processing payments, scanning and discharging, answering phones, posting charges, some coding/billing, medical records, blood draws and giving injections.
BENEFITS:
Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:
- Medical, Dental and Vision Insurance
- Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
- Retirement Plans (401K with up to 6% match)
- Earned Quarterly Bonus Program
- Education Reimbursement Program
- Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital
Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.
DUTIES AND RESPONSIBILITIES:
- Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physician with various procedures; charting; relaying instructions to patients; answering calls and providing pertinent information.
- Proficiency in collecting correct blood samples and other body fluids, ensuring proper patient identification and labeling of samples.
- Follows hospital policies and procedures for transporting and delivering samples to laboratory. Knowledge of handling laboratory supplies and stocks supplies.
- Ensure that patients receive appropriate competent and quality clinical care and that customer service meets patient’s expectation.
- Adherence by staff to all policy and procedures.
- Provides age appropriate care.
- Reporting monitoring and management of patient and staff incidents.
- Monitoring and management of patient and physician satisfaction results.
- Follows standards precautions using personal protective equipment as required. Knowledge and performance of sterile tech.
- Proficient in clerical responsibilities including: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and charts to ensure information completed and filed appropriately.
- Performs facility responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
- May perform special tests such as clotting times, bleeding times, and glucose tolerance tests and report results to other lab personal.
- Maintains Point of Care documents and performs Quality Control management.
- Orients and mentors new staff members. Shows good customer service on phone and in person to anyone that enters the facility.
- Performs miscellaneous tasks that promote smooth operations or other duties as deemed necessary.
ABOUT MOUNTAIN VIEW:
Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.
Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.
Qualifications
Education/Certifications: Graduation from an accredited Health Sciences program or higher. Current BLS, PEARS/ACLS, Certification. Valid driver’s license. Drug screen/breath alcohol certified. Valid CNA or CMA certificate/license. Drug screen/breath alcohol certified. substitute PEARS instead of PALS. Experience: 6 months required experience, 2-5 yrs clinical experience preferred.
Experience: CNA, CMA course preferred but not required. Phlebotomy course and phlebotomy experience.
Equipment/Technology: Basic computer and typing skills. Operate vital sign monitoring devices and manual BP equipment.
Mathematical Skills: General Math Skills.
Mental Capabilities: Can frequently and consistently make sound judgments. Must be organized, multi-tasker, and a critical thinker.
Interpersonal: Good communication skills, and ability to work well with others. Team player and flexible.
Performance: Can work well under pressure and meet multiple and competing deadlines. Good customer service skills. Can recognize and understand the complexity and reflex-testing of laboratory complexity. Carry out necessary duties and responsibilities as described below.
