What are the responsibilities and job description for the Guest Services Representative / Front Desk position at Mountain View Lodge & Resort (Manson, WA)?
We have a part-time position open!
This is a Front Desk evening shift (3pm-close), Saturdays and Sundays.
We have a fun, tight-knit team and are looking to add one more. Our ideal person is flexible, diligent & detail oriented, has a positive & friendly attitude, and is willing to train (be coach-able!). This person is professional and respectful, customer oriented, and is able to work as a member of the team, as well as independently. Technical, computer, and writing skills are a must. This person may be looking to supplement another job or just looking for part-time work.
Qualifications include:
- Customer service experience in a hospitality setting
- Proficiency in front desk operations and guest services
- Strong phone etiquette and communication skills
- Ability to work in a fast-paced environment
- Knowledge of and resort operations and interdepartmental collaboration
- Previous experience in hotel or hospitality industry is a plus
Job duties include:
- Take reservations, prepare registrations, and work in person with guests
- Use detailed technical & computer skills
- Be personable, outgoing, and very customer service oriented
- Maintain computerized records
- Be responsible for confidential and financial records
- Collaborate with all other departments
- Perform light set up of breakfast bar
- Be a local guide for the area -- Help guests discover the hidden secrets in our resort town
Apply by responding to this ad or in person.
To apply in person:
25 Wapato Point Parkway, Manson WA
We are open 7 days a week from 8 am - 10 pm.
Applications are available at the front desk. Please bring in a resume.
If you have questions about the position, please contact us at 509-687-9505.
Benefit Conditions:
- Waiting period may apply
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
- No
The Mountain View Lodge & Resort has been operating in the Chelan Valley for over 31 years. We are family owned and operated. Training is provided. Gain valuable skills & interact with a fun team, and work in a quick-paced position. We are located in Manson, WA. Learn about us at www.mvlresort.com.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 18 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
Ability to Commute:
- Manson, WA 98831 (Required)
Work Location: In person
Salary : $17 - $20