What are the responsibilities and job description for the Carrier Management and Epic Support Specialist position at Mountain West Insurance & Financial Services, LLC?
Delivering Peace, Empowering your Potential, and Fortifying the Future.
The Carrier Management Specialist assists the EPIC Systems Manager with maintaining carrier website information, updating carrier contact details, managing producer license information, and assisting with EPIC issues as they arise.
Performance Expectations/Responsibilities
The Carrier Management Specialist assists the EPIC Systems Manager with maintaining carrier website information, updating carrier contact details, managing producer license information, and assisting with EPIC issues as they arise.
Performance Expectations/Responsibilities
- Maintain up-to-date carrier website information.
- Update carrier user contact & producer details and audit user rosters and roles with carriers.
- Work with HR for new carrier appointments and supply copies of E&O Dec pages and current insurance licenses.
- Maintain up-to-date carrier information within Epic, including adding or updating contact details as carriers provide.
- Assist staff with troubleshooting any issues they are having with the Epic system.
- Continuously review Epic data to identify areas for improvement and ensure accuracy through necessary corrections.
- Evaluate and assist in implementing new Epic features as they become available.
- Monitor and ensure the deactivation of clients who no longer receive Epic services.
- Manage Epic updates and communicate changes or resolve issues to staff through written notifications.
- Manages Acquisition transitions and details of carrier appointments.
- $50,000 - $57,000 Annually
- Medical, Dental, Vision, 401k with company match
- Paid Time Off (PTO)
Salary : $50,000 - $57,000