What are the responsibilities and job description for the General Manager position at Mountain West Towing?
Overview
We are seeking a dedicated and experienced General Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in restaurant management, with a focus on enhancing customer satisfaction and driving operational excellence. This role requires exceptional leadership skills, a passion for food service, and the ability to manage a diverse team effectively.
Duties
- Oversee all aspects of restaurant operations, ensuring high standards of food quality and customer service.
- Manage staff training programs to enhance team performance and ensure compliance with health and safety regulations.
- Handle cash management processes, including cash handling procedures and POS system oversight.
- Collaborate with kitchen staff to ensure efficient food production and preparation processes.
- Monitor inventory levels and assist in ordering supplies as needed to maintain operational efficiency.
- Implement marketing strategies to promote restaurant offerings and attract new customers.
- Address customer inquiries and complaints promptly, ensuring a positive dining experience for all guests.
- Conduct regular performance evaluations for staff members, providing constructive feedback and support for career development.
Experience
- Proven experience in restaurant management or as an Assistant Manager in a food service environment.
- Strong knowledge of food preparation techniques and kitchen operations.
- Experience with cash handling procedures and familiarity with POS systems.
- Background in bartending is a plus, enhancing beverage service quality.
- Demonstrated ability to train, mentor, and lead staff effectively in a fast-paced environment.
- Excellent communication skills with the ability to interact positively with customers and team members alike.
Join us in leading our team to success while creating memorable dining experiences for our guests!
Job Type: Full-time
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
- Evening shift
- Night shift
Work Location: In person