Director of Operations and Capital Improvements

Job Summary:

Director of Maintenance and Capital Improvements is a key role that shares responsibilities of overseeing the maintenance operations, staffing and capital improvement projects across a portfolio of properties representing over 3,000 apartment units. This position ensures that properties are well-maintained, repairs are completed efficiently, and capital projects align with the company’s long-term asset management strategy. The ideal candidate will have a strong background in property maintenance, construction, vendor management, and budgeting.

Team Structure:

This individual will report to the Executive Vice President and President and Co-Manage operations of a portfolio of 3,000 apartment units across 25 properties that currently ranges from Huntington, WV to Cleveland, OH.

This position will also serve to assist the Regional Property Managers and on-site maintenance staff to service various properties in the portfolio.

Key Responsibilities:

Maintenance Operations:

• Required to oversee daily maintenance activities, ensuring timely response to work orders and property needs.
• Authority to conduct routine property inspections to identify repair needs and ensure compliance with company and regulatory standards.
• Responsible for hiring, managing and training maintenance staff, ensuring adherence to safety and quality standards.
• Implement preventive maintenance programs to extend the life of property assets.
• Develop and implement maintenance procedures to improve efficiency and reduce costs.
• Approve and order maintenance supplies, appliances and equipment to assist on-site staff with day-to-day operations and inventory management.
• Responsible for taking lead in solving emergency situations involving fire, flood, land slide, power, wind etc to ensure quick resolution and minimal disruption to residents.

Capital Improvements & Project Management:

• Plan and execute capital improvement projects, including renovations, major repairs, and infrastructure upgrades.
• Work with contractors, architects, and engineers to ensure projects are completed on time and within budget.
• Review bids, negotiate contracts, and oversee project progress from inception to completion.
• Ensure compliance with building codes, safety regulations, and environmental standards.

Budgeting & Cost Control:

• Assist in developing and managing maintenance and capital improvement budgets.
• Monitor expenses, track project costs, and identify opportunities for cost savings.
• Prepare reports and recommendations on maintenance and capital expenditures.

Vendor & Contractor Management:

• Source and manage third-party vendors for maintenance and capital projects.
• Negotiate contracts, ensuring favorable pricing and quality service.
• Conduct performance evaluations and address any issues with vendors and contractors.

Compliance & Risk Management:

• Ensure all properties meet health, safety, and building code requirements.
• Stay up to date on industry regulations and implement necessary compliance measures.
• Address emergency maintenance issues promptly to minimize disruptions and liabilities.

Qualifications & Skills:

• Bachelor’s degree in Facilities Management, Construction Management, Property Management, or a related field (preferred).
• 3 years of experience in property maintenance, facilities management, or capital improvement projects.
• Excellent problem-solving and decision-making under pressure.
• Strong knowledge of building systems, construction processes, and maintenance best practices.
• Comfortable traveling frequently to the various properties.
• Experience managing maintenance teams and coordinating with contractors.
• Proficiency in budgeting, cost estimation, and financial tracking.
• Strong communication and leadership abilities.
• Proficiency in property management software and Microsoft Office Suite.
• Knowledge of OSHA regulations and safety compliance.

Preferred Qualifications:

• Certification in HVAC, plumbing, or electrical work preferred.
• Experience with multi-family, commercial, or mixed-use properties.
• Project management certification (PMP or similar) is a plus.

Work Environment & Physical Requirements:

• Ability to travel between property locations as needed.
• Some on-call responsibilities for emergency maintenance issues.
• Ability to lift up to 50 lbs., climb ladders, inspect roofs and perform physical tasks as necessary.

Job Type: Full-time

Pay: $85,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Work Location: Hybrid remote in Morgantown, WV 26508

Salary : $85,000 - $100,000