Hotel Sales & Events Manager

• Manage all inbound and outbound sales efforts for Mountaineer Inn
• Develop and leverage key relationships with strategic partners, corporate clients, event planners, tourism boards, convention centers and travel agencies to keep our properties top of mind for events
• Excellent sales and interpersonal skills allowing us to maintain current accounts and relationships and grow those partnerships while also creating new relationships and building on new accounts
• Work closely with Revenue Management to define sales plans and annual sales goals for property
• Focus on getting group bookings and private events during the low season
• Meet or exceed the annual sales revenue goals, including sales activity production guidelines
• Detail ongoing new account acquisition plan based on market research and knowledge
• Proactive solicitation of new business to achieve revenue goals
• Manage RFP process for all SELECT accounts
• Detail a monthly action plan with month by month focuses that will ensure the segment does everything possible to meet quarterly & overall annually budgeted revenue goals
• Create all necessary collateral needed for sales initiatives
• Create structure/process for sales role with property team

• Work with GM, House Manager, Chef, and Restaurant Manager on all private event bookings to ensure requests are feasible
• Coordinate, execute and be on property for all private events
• Office Administrative duties to include, but not limited to: memo’s, emails, phone calls, scheduling appointments with clients
• Responsible for creating blocks both internally and externally (for clients’ events)
• Responsible for events billing upon signed contracts
• Create Banquet Event Orders inclusive of – menu items/timing/notes
• Updating events calendar and distributing internally
• Send out revised BEOs to the team as the clients confirm all the revisions, especially last-minute
• Attend daily pre-shift meetings and weekly team meetings to review BEOs and any special VIP needs
• Assist with basic client needs the day of an event (i.e. getting supplies, deliveries, logos, signage, greeting etc.)
• Coordinate vendors as well as internal staffing – sound technicians, projectionist, entertainment (DJ/bands/other), security, bathroom attendants
• Order and/or arrange special items for events as needed
• Creating events & directional signage, personalized menus, food labels
• Monitor and compile clients’ feedback for the daily/weekly/monthly reporting
• Maintain photos of event spaces, food, set up and upkeep event sales books
• Assist with editing and updating event menus at all properties
• Assist with creative requests, marketing, promotional materials
• Assist with competitive research of menus, vendors and venues

• At least 3 years of experience in sales
• 1-2 years of hotel experience (preferred)
• Granular understanding of hotel revenue management and its relation to sales

• Yearly salary of $55,000-$65,000 USD/year and commission eligible
• Relocation Package of up to $10,000
• Paid time off
• Passionate and experienced team
• Professional & career growth
• Remote in the Vermont area (EST hours required)
• Much more...