What are the responsibilities and job description for the Pest Control Specialist position at Mountaineer Pest Services?
Job Description/Position Summary:
Provide elite service to Mountaineer's residential or commercial pest control customers utilizing an Integrated Pest Management approach (IPM). Schedule services with customers and Inspect & treat inside and outside areas of customer properties for pests including attics and crawl spaces. Also, be willing to travel and service various areas in the CSRA.
Essential Functions:Comply with company and label safety procedures
Comply with product label, state and federal regulations, and company policies, procedures, and guidelines.
Schedule and keep appointments with customers Interact and ask questions of customers to determine customer concerns and existing conditions
Perform thorough inspection and evaluation of customer properties including interior, exterior, attics, and crawlspaces
Properly identify insects, pest harborage areas, and conducive conditions
Determine best course of service Explain to customer the service procedures and answer questions
Provide service in accordance with our proprietary Elite Service using Integrated Pest Management (IPM) solutions
Sell additional services earning 20% sales commission to existing and prospective customers simply by offering solutions to fix the customers situation.
Draw diagrams/graphs of treatment areas per company guidelines
Collect service payments from customers
Respond to service call backs as required by the customer
Report issues to manager as per company policy
Operate company vehicle in compliance with Vehicle Responsibility Agreement
Maintain equipment and tools in good working order
Wash and clean vehicle and ensure proper maintenance and repairs
Complete internal reports as requested by manager
Maintain time sheets within company policy
Attend and complete training and meetings as required
Perform other duties as required by management
Knowledge, Skills, and Abilities
Customer Service - Knowledge of principles and processes for providing customer service. This includes active listening, assessing customer needs, and meeting quality standards for services.
Compliance & Safety - Knowledge of relevant equipment, regulation, procedures, and documentation to ensure effective, compliant, and safe treatment and services.
English Language - Ability to write, speak, and communicate in English and ability to read and understand technical product labels. The label is the law.
Monitoring - Ability to assess and evaluate current or previous pest activity on the interior and exterior of a structure.
Math - Ability to calculate dosages and perform basic math and ability to draw, mark, and analyze diagrams legibly
Critical Thinking - Ability to use logic and reasoning to identify problems and determine best solutions.
Minimum Qualifications:
Compliance with Drug-free Workplace Policy
Able to pass a pre-employment background check upon offer of employment
Ability to pass and maintain any state regulatory agency required licensing/certification exams
Able to pass internal technical exams
Possess current Driver License in the state where you work, ability to operate a motor vehicle and maintain a driving record consistent with Mountaineer company standards
High school diploma or equivalent
Present a professional appearance including wearing an approved Mountaineer uniform
Able to work a 40-hour (minimum) work week
Willing to work evenings and weekends as needed
Physical Demands:
The work environment and physical demands described below is representative of those that an employee encounters while performing essential functions of this job.
Constant mobility including walking, crawling, stooping, bending, kneeling, squatting, lifting, looking, probing, climbing, pushing, pulling, balancing, stretching and standing for long periods
Climbing into attics and crawling in crawlspaces
Probing timbers
Daily physical labor
Lifting up to 50lbs
Driving of automatic vehicle
Environmental Factors:
Work both indoors and outdoors, in various weather conditions
May withstand extreme conditions such as heat in an attic in Summer or chill of crawlspace in Winter
Exposure to vegetation, dust, dirt, insects and animal remains
Some work in cramped spaces
We are an Equal Opportunity and a Drug-Free Workplace Job Types: Full-time,
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
- Relocation assistance
Compensation Package:
- Bonus opportunities
- Commission pay
- Signing bonus
- Tips
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Pest control: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $40,000