What are the responsibilities and job description for the Customer Experience Coordinator position at MountainMovers Transportation & Logistics?
Job Description
Customer Experience Coordinator
Location: Flower Mound, TX | Full-Time | Growth Opportunity
Are you a detail-oriented logistics professional with a passion for precision, efficiency, and top-tier customer service? Do you thrive in fast-paced environments where accuracy and speed make all the difference? If so, MountainMovers Transportation & Logistics is looking for you!
As our Customer Experience Coordinator, you will be at the heart of our operations, ensuring seamless communication between customers, carriers, and consignees. You’ll handle critical logistics data entry with speed and precision while tracking shipments to ensure on-time deliveries. This role isn’t just about execution—it’s about ownership. We want someone who is ready to elevate our customer experience and grow into a leadership role.
Key Responsibilities:
Order Entry & Data Accuracy: Input and manage shipment details with precision and efficiency. Your accuracy ensures smooth operations.
Carrier Tracking & Monitoring: Keep a pulse on every shipment. Track carriers, troubleshoot delays, and provide proactive updates.
Consignee Coordination: Connect with consignees to schedule seamless and on-time deliveries.
Customer Experience Ownership: Provide exceptional service and problem-solving, ensuring every customer interaction is smooth and positive.
Growth Path: This role is designed to evolve. Top performers will have the opportunity to step into a Customer Experience Manager position.
Who You Are:
✔ Experienced in Logistics/Freight Brokerage: You understand transportation, freight, and the urgency that comes with it.
✔ Detail-Oriented & Fast-Paced: You thrive on accuracy and speed, never sacrificing one for the other.
✔ A Strong Communicator: Whether speaking with a consignee, a carrier, or a customer, you deliver clear, professional, and timely updates.
✔ Problem-Solver: You anticipate challenges, address them head-on, and find solutions before they become problems.
✔ Tech-Savvy: You’re comfortable with logistics software, order management systems, and data entry tools.
✔ Ambitious & Driven: You see this role as more than a job—it’s a stepping stone to greater responsibility.
Why Join MountainMovers?
Industry Leader: We’re a trusted name in transportation and logistics, committed to excellence.
Career Growth: This position has a direct path to becoming a Customer Experience Manager.
Collaborative Culture: Work with a dynamic team that values innovation, teamwork, and results.
Competitive Compensation: We offer a strong salary, benefits, and performance-based incentives.
If you’re ready to take your logistics expertise to the next level and play a key role in customer satisfaction, we want to hear from you!
Apply today and move your career forward with MountainMovers Transportation & Logistics!
Company Description
MountainMovers Transportation & Logistics is a transportation provider and Asset Carrier based in Flower Mound, TX. We are committed to delivering personalized service and exceptional customer care for all transportation and logistics needs. With a dedication to service and a straightforward approach, we strive to provide a seamless and efficient transportation experience.
MountainMovers Transportation & Logistics is a transportation provider and Asset Carrier based in Flower Mound, TX. We are committed to delivering personalized service and exceptional customer care for all transportation and logistics needs. With a dedication to service and a straightforward approach, we strive to provide a seamless and efficient transportation experience.
Customer Experience Coordinator
Location: Flower Mound, TX | Full-Time | Growth Opportunity
Are you a detail-oriented logistics professional with a passion for precision, efficiency, and top-tier customer service? Do you thrive in fast-paced environments where accuracy and speed make all the difference? If so, MountainMovers Transportation & Logistics is looking for you!
As our Customer Experience Coordinator, you will be at the heart of our operations, ensuring seamless communication between customers, carriers, and consignees. You’ll handle critical logistics data entry with speed and precision while tracking shipments to ensure on-time deliveries. This role isn’t just about execution—it’s about ownership. We want someone who is ready to elevate our customer experience and grow into a leadership role.
Key Responsibilities:
Order Entry & Data Accuracy: Input and manage shipment details with precision and efficiency. Your accuracy ensures smooth operations.
Carrier Tracking & Monitoring: Keep a pulse on every shipment. Track carriers, troubleshoot delays, and provide proactive updates.
Consignee Coordination: Connect with consignees to schedule seamless and on-time deliveries.
Customer Experience Ownership: Provide exceptional service and problem-solving, ensuring every customer interaction is smooth and positive.
Growth Path: This role is designed to evolve. Top performers will have the opportunity to step into a Customer Experience Manager position.
Who You Are:
✔ Experienced in Logistics/Freight Brokerage: You understand transportation, freight, and the urgency that comes with it.
✔ Detail-Oriented & Fast-Paced: You thrive on accuracy and speed, never sacrificing one for the other.
✔ A Strong Communicator: Whether speaking with a consignee, a carrier, or a customer, you deliver clear, professional, and timely updates.
✔ Problem-Solver: You anticipate challenges, address them head-on, and find solutions before they become problems.
✔ Tech-Savvy: You’re comfortable with logistics software, order management systems, and data entry tools.
✔ Ambitious & Driven: You see this role as more than a job—it’s a stepping stone to greater responsibility.
Why Join MountainMovers?
Industry Leader: We’re a trusted name in transportation and logistics, committed to excellence.
Career Growth: This position has a direct path to becoming a Customer Experience Manager.
Collaborative Culture: Work with a dynamic team that values innovation, teamwork, and results.
Competitive Compensation: We offer a strong salary, benefits, and performance-based incentives.
If you’re ready to take your logistics expertise to the next level and play a key role in customer satisfaction, we want to hear from you!
Apply today and move your career forward with MountainMovers Transportation & Logistics!
Company Description
MountainMovers Transportation & Logistics is a transportation provider and Asset Carrier based in Flower Mound, TX. We are committed to delivering personalized service and exceptional customer care for all transportation and logistics needs. With a dedication to service and a straightforward approach, we strive to provide a seamless and efficient transportation experience.
MountainMovers Transportation & Logistics is a transportation provider and Asset Carrier based in Flower Mound, TX. We are committed to delivering personalized service and exceptional customer care for all transportation and logistics needs. With a dedication to service and a straightforward approach, we strive to provide a seamless and efficient transportation experience.
