Retail Sales Associate

Mountaintop Dispensary is a reputable and innovative company that specializes in providing top-quality cannabis products and exceptional customer service. We pride ourselves on being a one-stop destination for everyones cannabis needs, catering to both medical and recreational users alike.

At Mountaintop Dispensary, we believe in the power of cannabis to enhance well-being and provide relief to those in need. Our team of knowledgeable and friendly staff is dedicated to helping you navigate through our extensive selection of products, ensuring that you find the perfect fit for your preferences and requirements.

Our customers rely upon us for products that are reliable, focusing on quality, potency, and safety. From aromatic and flavorful flower strains to a variety of concentrates, edibles, topicals, and more, we offer an extensive range of options to suit every individual's preferences.

We understand that every customer is unique, which is why we take the time to listen and guide them towards the products that best align with their goals, whether it be relaxation, pain management, or simply exploring the benefits of cannabis. Our aim is to create a welcoming and inclusive environment where everyone feels comfortable asking questions and discovering new possibilities.

Mountaintop Dispensary is not just a place to purchase cannabis; it is a community hub where individuals come together to learn, connect, and share experiences. We regularly host educational events, workshops, and social gatherings to foster a sense of camaraderie among our customers and elevate the overall normalization cannabis. With a commitment to excellence and a passion for helping people, Mountaintop Dispensary is here to provide customers with a premium cannabis experience.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements and skills

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree; or equivalent is a plus
• Must be 21 or older to be considered

Job Types: Full-time, Part-time

Pay: $13.50 - $15.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Evening shift

Education:

• High school or equivalent (Required)

Experience:

• POS: 3 years (Required)
• Retail sales: 3 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Guntersville, AL 35976 (Preferred)

Work Location: In person

Salary : $14 - $15