Fitness Manager

Mountaintop Golf & Lake Club is a private family club nestled in the Blue Ridge Mountains of western North Carolina.  Our mission is to deliver high quality experiences through services focused on our Core Values and aimed at enriching the lives of each club member at Mountaintop! Because of our culture and focus on providing outstanding services, we are confident that your employee experience here will be inspiring and rewarding.

Job Title: Fitness Manager

Reports to: Director of Luxury Spa & Wellness

Status: Exempt

Job Type: Full-time, year round

Position Summary: Provides the ultimate experience to Mountaintop members & guests by creating a nurturing, relaxed, and safe environment and by using their knowledge and expertise to provide professional knowledge and support.  Supports fellow team members by working collaboratively and professionally with staff and other departments; maintaining workspace through care of equipment and tools, cleanliness and sanitation and by completing administrative assignments and follow up contact with the member or guest.

Essential Duties and Responsibilities which include the following as well as other duties and responsibilities that may be assigned. 

• Streamline member communication and scheduling for training utilizing multiple platforms, PaceSetter and Jonas.
• POS responsibilities: charging for services rendered, ensuring closing paperwork is completed, streamlining and tracking system for PT packages.
• Fitness Class Schedule: assisting with schedules, bookings, and class postings for accuracy once completed by the manager. Utilizing the member app to share fitness classes and to ensure all facets are displaying accurately.
• Certified to lead Personal and Group Fitness Classes, demonstrate proper exercise form and give effective cueing to improve clients' technique.
• Offer on demand wellness options with Technogym and recorded classes on PaceSetter App.
• Represent Fitness in Mountaintop events including wellness days, annual 5K, tournament events, clinics, camps, and special events.
• Prepare and clean up after each class, ensure physical comfort of the room and guests by being attentive to details such as the temperature, music, sound, cleanliness of floors and work surfaces, roll towels and order of supplies before, during and after the sessions and/or class.
• Research trends in the industry to assist in designing wellness workshops, providing focus for our team of trainers and allowing additional offerings to members.
• Improve and maintain fitness’ Standards Operating Procedures.
• Be on time and keep all appointments.
• Be professional and courteous to members and trainers at all times.
• Must maintain a flexible schedule and be able to work days, evening, weekends, and holidays when needed.   Please, no days off on the Fourth of July Weekend, Memorial Day Weekend, or Labor Day Weekend. The Spa Director will do everything possible to address schedule considerations with all Spa and Fitness team members to ensure quality of life and a schedule that accommodates members and guests.

Qualifications: 

• Must have a positive and motivating attitude. 
• Strong communication skills are a must.
• Ability to work independently and with a team environment.  

Education and Experience:

• Current Group Exercise Certification, Personal Trainer Certification
• NASM (National Association of Sports Medicine) personal trainer certification preferred or equivalent
• CPR/First Aid Certification
• 2 years management experience preferred

Physical Requirements:

• Must be able to sit, stand, and exercise for prolonged periods of time.  
• Must be able to move between indoor and outdoor locations throughout the day and lift up to 50 lbs. 

Benefits:

We offer competitive pay and a wide range of benefits for eligible employees.  

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Accident Insurance
• Life Insurance
• Paid Time Off
• Jury Duty and Bereavement Leave
• Complimentary Shift Meal
• Employee Recognition Programs
• Employee Discounts on select merchandise and services
• Employee Golf Privileges