General Store Attendant

Mountaintop Golf & Lake Club is a private family club nestled in the Blue Ridge Mountains of western North Carolina.  Our mission is to deliver high quality experiences through services focused on our Core Values and aimed at enriching the lives of each club member at Mountaintop! Because of our culture and focus on providing outstanding services, we are confident that your employee experience here will be inspiring and rewarding.

Job Title: General Store Attendant

Reports to: General Store Supervisor, Food & Beverage Director

Status: Non-Exempt

Job Type: Seasonal

Position Summary: The General Store Attendant is to provide excellent services to our members and their guests in a friendly, courteous, timely manner and to preserve Mountaintop Standards. Team members are responsible for greeting members, guests, and employees with friendly assistance in selection of merchandise, taking orders, and handling of food & preparation of beverage items. 

Essential Duties and Responsibilities include the following as well as other duties and responsibilities that may be assigned.

• Adaptable to Seasonal “Black-Out” Dates
• Greet members promptly and courteously upon arrival into the store.
• Assist members in merchandise and food selection.
• Prepare food and drink orders; ensure proper handling of food and products.
• Disassembly and cleaning of equipment, dishes, utensils, and kitchen stations.
• Follow proper washing, sanitation, and safety procedures.
• Follow procedures in processing member transactions.
• Follow opening and closing procedures.
• Assist with verification of shipments/deliveries. 
• Constant familiarization with member identification shared with co-workers.
• Assist with training new hires.
• Take direction from managerial staff on necessary assignments and duties.
• Share with other employees daily monitoring & responsibilities of our chickens & goats.
• Continually straighten and restock General Store merchandise and product.   
• Preparation and stocking of all products.
• Constantly update yourself with product knowledge.

Qualifications

To excel in this role, candidates should possess the following qualifications:

• Prior experience in café, dining room, retail, or related fields.
• Capacity to stand and walk for up to 10 hours per day.
• Proficiency in reaching, bending, lifting, carrying, and stooping consistently.
• Capability to handle items weighing between 0 to 75 lbs.
• Aptitude to receive direction and execute tasks accordingly.
• Demonstrated ability to perform under pressure.
• Outgoing personality with excellent communication skills.
• Comfortable with basic computer operations.
• Willingness to adapt to a flexible work schedule.