Physical Therapy Administrative Assistant

JOB DESCRIPTION

Job Title: Physical Therapy Administrative Assistant

Department: Physical Therapy

Reports To: Physical Therapy Manager

Schedule: 24 - 36 hours per week

Position Summary:

Responsible for communicating with patients, providers, and other clinic staff, maintaining organization of the office, and ensuring that the environment is welcoming, calm, and quiet for our patients and their families.

Qualifications and Requirements:

1. Educational Requirements:

· Must be able to read, write, speak and understand English

· High School or equivalent

2. Experience Requirements: None

3. Special Skills or Training:

· Excellent customer service skills

· Basic computer skills

· Ability to evaluate and interpret information and make independent decisions

· Ability to perform mathematical functions

· Knowledge of medical terminology helpful

4. Physical Requirements:

· Standing, walking, bending, sitting, lifting, grasping, fine hand coordination

· Ability to hear

· Ability to remain calm under stress

Essential Duties and Responsibilities:

1. Answer and screen incoming calls and patient inquiries, relaying messages or transferring calls to the appropriate staff

2. Gather applicable documentation from new patients

3. Correspond with insurance companies regarding prior authorization information for the entire facility

4. Assist in all scheduling tasks for department

5. Performs various clerical duties

a. Assists in maintaining an orderly office environment

b. Retrieves patient charts as needed

c. Fills linen closet

d. Assists in ordering and restocking therapy tools

e. Assists in sanitizing equipment between patients

f. Assists in sending facsimile

g. Maintain appropriate office documentation

6. Verify daily input and output charges

7. Update daily department tracking mechanisms

8. Maintain Patient Confidentiality

9. Know and comply with Residents’ Rights rules

10. Treat Residents, Patients, Visitors and Co-workers with kindness, dignity and respect at all times

11. Attend and participate in orientation, training, mandatory education, in-services, staff meetings and education courses as instructed to further improve knowledge and skills

12. Promote teamwork; encourage others to work to the best of their ability; assist with training of new co-workers, if needed

13. Have a positive attitude; accept change willingly; follow facility rules, regulations and job assignments; accept suggestions well for work improvement; perform well with minimum supervision; do what is requested without complaint; cooperate with supervisor and show respect at all times; speak well of company and job

14. Lack of absences and tardiness; request changes to schedule infrequently; give timely notice of absences; take allowed time for breaks; willingly come in when called

15. Follow company dress code

Salary

$15.00 - $24.00 Depending on Experience

Benefits

· Health Insurance

· Vision Insurance

· Life Insurance

· Paid Time Off

· Extended Illness

Ability to commute/relocate

· Stanley, ND 58784: Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time

Pay: $15.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $15 - $24