What are the responsibilities and job description for the System Analyst II position at Mountville?
BRIEF COMPANY DESCRIPTION : As a globally trusted manufacturer of matting, Mountville, provides quality commercial, residential, and promotional mats for millions of homes and businesses all over the world. We pride ourselves on superior customer service and excellent product quality. Continuous development of new technologically advanced matting products assures our customers that Mountville mats are unparalleled in quality and performance.
JOB SUMMARY :
You are empowered to be hands on to create and improve in a communicative environment! We spend less time on paperwork and meetings. Instead, you work with users, programmers, and key process owners daily in all business areas (accounting, administration, manufacturing, sales & marketing etc.) to learn and troubleshoot reported process and system related issues. This may involve training, resolving and escalating the issue according to its importance and scope. Assist with project preparation, implementation, and measurement. Always take the extra mile to uncover areas for continuous improvements towards virtualization and automation.
ESSENTIAL FUNCTIONS OF THE JOB :
- Test software releases for user acceptance.
- Troubleshoot software & process from reported issues for immediate solution
- Write up technical issues / new development for programming
- Function as a liaison between IT and the business.
- Continuous discovering and learning of new business tools
SUPERVISORY RESPONSIBILITIES : None applicable
WORK ENVIRONMENT : General office conditions & remote work
BENEFITS : Mountville offers a comprehensive benefits package including medical, dental, and vision insurances as well as life insurance, disability insurance, and 401(k) with profit sharing.
WORK HOURS : General office hours, Monday - Friday 8am-5pm with on-call rotation, plus occasional overtime
QUALIFICATIONS :
PHYSICAL DEMANDS : While performing the duties of this job, the employee is regularly required to see, talk and hear. This position requires exceptional fine motor skills, sitting, standing, walking and bending throughout the day.
TRAVEL REQUIREMENTS : Routine travel is required between office and production sites.
