Commerce Systems Lead

Role: Commerce Systems Lead

Location: Onsite from day 1 Huntersville, North Carolina

Duration: Full time

Essential Duties & Responsibilities

• Direct and manage multiple managers responsible for B2B, B2C, B2B2C, Customer Integration platforms and call center based ordering applications.
• Design, develop, test, implement and document scalable digital applications.
• Manage the development and deployment of all new projects that impacts all B2B, B2C, B2B2C, Customer Integration platforms and call center based ordering applications.
• Ensure the quality of all production deployments with no critical post production issues.
• Manage application support and operations of all Digital applications to support day to day business operations. Ensure all defined SLAs are achieved
• Research and make recommendations on software products and services in support of procurement and development efforts.
• Lead pre and post testing phases of development by evaluating proposals in order to identify potential problem areas and make the appropriate recommendations.
• Ensure that development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues.
• Review and analyze existing application effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.
• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
• Collaborate with product management, end users and IT operations in the testing of new software programs and applications.
• Manage and provide direction for the application development team in support of business operations.
• Identify and resolve program errors for break/fix for assigned applications.
• Design, develop, and install enhancements and upgrades to systems and application software.
• Recruit, inspire, and coordinate staff required for the achievement of the digital systems Technology initiatives
• Work with staff members to develop software changes required to support development efforts and continued production software operations
• Build and maintain systems in a way that ensures compliance with certification, regulatory standards, and a technology-based information security program
• Ensure teams follow best practices regarding coding standards, code reviews, and testing (including unit, integration, and system test)
• Partner with architects to ensure developed solutions adhere to established best patterns and our architectural target state
• Provide technical thought leadership towards solving problems for the team
• Collaborate with other technologists on creating cross-domain solutions
• Track progress of development projects and take appropriate actions to assure delivery schedules are met.

Qualifications

• Demonstrate strong partnership with business and other IT organizations a must.
• Demonstrate strong communication skills in writing and verbal a must.
• 8 years of experience in design, develop and maintain B2B commerce systems
• Hands on development experience in Hybris Commerce platform
• Deep understanding of Agile development methodology.
• Experience in leading a technology development and support teams.
• Must have strong technical skills, ideally from a hands-on engineering background.
• Passion for security and a strong understanding of threats, vulnerabilities and compliance standards;
• Experience in service management practices and processes within a continuous improvement environment.
• Experience in supporting scalable architectures and supporting network protocols.
• Passion for security and a strong understanding of threats, vulnerabilities and compliance standards.

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