What are the responsibilities and job description for the Technical Billing Specialist position at Movate?
High school diploma required.
Associate’s or Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field preferred (or equivalent work experience).
2 years in customer-facing roles, preferably in technical support or customer service, with a focus on billing and registrar systems.
Experience researching and resolving client billing issues, including working with standard billing tools and payment platforms.
Strong analytical skills with the ability to present clear and actionable insights to customers.
Proficient in technical troubleshooting.
Familiarity with modern operating systems, such as MacOS.
Basic understanding of how the Internet and registrar systems work, including terminology related to CDN, DNS, and domain registration .
Proficiency in using ticketing systems like Salesforce Service Cloud or Zendesk.
Exceptional attention to detail and accuracy.
Excellent written, verbal, and interpersonal communication skills across all organizational levels.
Ability to work efficiently in a fast-paced environment.
Proficiency with standard billing tools and payment platforms; experience with Stripe is preferred.
Familiarity with Atlassian Confluence.
Basic understanding and ability to use SQL queries.
Knowledge of financial and accounting terminology, such as bad debt, collectible invoices, sales tax, credits, and refunds .
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Technical Billing Specialist?
Sign up to receive alerts about other jobs on the Technical Billing Specialist career path by checking the boxes next to the positions that interest you.
Demo
Dallas, TX
Full Time